article thumbnail

UPS delivers customer wins with generative AI

CIO

United Parcel Service last year turned to generative AI to help streamline its customer service operations. Customer service is emerging as one of the top use cases for generative AI in today’s enterprise, says Daniel Saroff, group vice president of consulting and research at IDC.

article thumbnail

Generative AI: 5 enterprise predictions for AI and security — for 2023, 2024, and beyond

CIO

From IT, to finance, marketing, engineering, and more, AI advances are causing enterprises to re-evaluate their traditional approaches to unlock the transformative potential of AI. What can enterprises learn from these trends, and what future enterprise developments can we expect around generative AI?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

French regulator fines Google $271M over generative AI copyright issue

CIO

Google didn’t get around to providing a tool for publishers to opt out of having their material used to train Bard until September 2023, when it launched Google Extended. Generative AI, Regulation

article thumbnail

10 most in-demand generative AI skills

CIO

If any technology has captured the collective imagination in 2023, it’s generative AI — and businesses are beginning to ramp up hiring for what in some cases are very nascent gen AI skills, turning at times to contract workers to fill gaps, pursue pilots, and round out in-house AI project teams.

article thumbnail

Tech leaders weigh in on the upside and flipside of generative AI

CIO

Generative AI is widely regarded as one of the great technology breakthroughs of our time. To cut through the froth, CIO.com polled a range of IT leaders and experts for their views on where we are with generative AI, their hopes and their concerns. From a design perspective, such tools are more compelling.”

article thumbnail

Google outlines new methods for training robots with video and large language models

TechCrunch

2024 is going to be a huge year for the cross-section of generative AI/large foundational models and robotics. In a blog post […] © 2023 TechCrunch. There’s a lot of excitement swirling around the potential for various applications, ranging from learning to product design. All rights reserved.

article thumbnail

Unlocking Innovation: AWS and Anthropic push the boundaries of generative AI together

AWS Machine Learning - AI

Amazon Bedrock is the best place to build and scale generative AI applications with large language models (LLM) and other foundation models (FMs). It enables customers to leverage a variety of high-performing FMs, such as the Claude family of models by Anthropic, to build custom generative AI applications.