Remove Artificial Inteligence Remove Blog Remove Generative AI Remove Knowledge Base
article thumbnail

UPS delivers customer wins with generative AI

CIO

United Parcel Service last year turned to generative AI to help streamline its customer service operations. The LLM gives agents the ability to confirm all responses suggested by the model. Built to extend For UPS, contact center use of generative AI is just a springboard.

article thumbnail

Harness the Power of Pinecone with Cloudera’s New Applied Machine Learning Prototype

Cloudera

And so we are thrilled to introduce our latest applied ML prototype (AMP) — a large language model (LLM) chatbot customized with website data using Meta’s Llama2 LLM and Pinecone’s vector database.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Four things that matter in the AI hype cycle

CIO

It’s been almost one year since a new breed of artificial intelligence took the world by storm. The capabilities of these new generative AI tools, most of which are powered by large language models (LLM), forced every company and employee to rethink how they work.

article thumbnail

Vitech uses Amazon Bedrock to revolutionize information access with AI-powered chatbot

AWS Machine Learning - AI

In this blog, we walkthrough the architectural components, evaluation criteria for the components selected by Vitech and the process flow of user interaction within VitechIQ. Hosting large language models Vitech explored the option of hosting Large Language Models (LLMs) models using Amazon Sagemaker.

article thumbnail

How to Use Generative AI for Knowledge Management

Ivanti

In the blog “ How Generative AI Can Benefit Knowledge Management ”, we looked at the benefits of AI to knowledge management to enhance the quality, automating the creation of content and enabling more engaging content. Now, it’s time to look at how we can make it work well together.

article thumbnail

Accelerating Cost Reduction: AI Making an Impact on Financial Services

Cloudera

Historically, firms have relied on high-cost, third-party solutions to help identify savings opportunities, however, the landscape is rapidly changing, and the emergence of AI and machine learning (ML) has ushered in a new era of possibilities. Quickest wins!

article thumbnail

Incorporate offline and online human – machine workflows into your generative AI applications on AWS

AWS Machine Learning - AI

Recent advances in artificial intelligence have led to the emergence of generative AI that can produce human-like novel content such as images, text, and audio. These models are pre-trained on massive datasets and, to sometimes fine-tuned with smaller sets of more task specific data.