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UPS delivers customer wins with generative AI

CIO

United Parcel Service last year turned to generative AI to help streamline its customer service operations. Customer service is emerging as one of the top use cases for generative AI in today’s enterprise, says Daniel Saroff, group vice president of consulting and research at IDC.

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How Generative AI Can Benefit eCommerce Businesses

Perficient

One such groundbreaking technology that is set to transform the eCommerce industry is generative AI. Generative AI refers to using intelligence algorithms to generate content or data that closely resembles the input data it was trained on.

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How to Use Generative AI for Knowledge Management

Ivanti

In the blog “ How Generative AI Can Benefit Knowledge Management ”, we looked at the benefits of AI to knowledge management to enhance the quality, automating the creation of content and enabling more engaging content. Now, it’s time to look at how we can make it work well together.

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Four things that matter in the AI hype cycle

CIO

The capabilities of these new generative AI tools, most of which are powered by large language models (LLM), forced every company and employee to rethink how they work. As Dale Markowitz wrote on the Google Cloud blog, “If you’d like to embed text–i.e. Training a large model is costly.

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Vitech uses Amazon Bedrock to revolutionize information access with AI-powered chatbot

AWS Machine Learning - AI

In this blog, we walkthrough the architectural components, evaluation criteria for the components selected by Vitech and the process flow of user interaction within VitechIQ. Fine-tuning would allow Vitech to train the model on a small sample set, thereby allowing the model to provide response using Vitech’s vocabulary.

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These Y Combinator-backed startups are trying to build ‘ChatGPT for X’

TechCrunch

.” That new ventures are jumping on the ChatGPT hype train isn’t surprising, considering ChatGPT’s virality. Associating with an app that visible, particularly one that’s in the red-hot generative AI space, is bound to get attention — a fact to which this article is a testament. .

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Accelerating Cost Reduction: AI Making an Impact on Financial Services

Cloudera

In fact, some of the insights presented in this blog have been assisted by the power of large language models (LLMs), highlighting the synergy between human expertise and AI-driven insights. By analyzing existing code and patterns, generative AI algorithms can generate new code that is optimized for specific use cases.