Customer feedback is integral to effective problem management and product development for senior product professionals. Despite its significance, many organizations struggle to collect and utilize feedback appropriately. How do industry leaders like Apple and Amazon successfully leverage customer and market insights to enhance their products, even with vast customer bases and extensive market data?
Join our webinar as we delve into customer feedback strategies and explore diverse methods for gathering and organizing feedback.
- Foster alignment with Customer Success, Sales, and Support teams to effectively leverage product insights
- Implement strategies to normalize data considering customer nuances for accurate analysis
- Develop skills to evaluate trade-offs associated with unplanned work and make informed decisions
- Identify the reasons behind ineffective strategies and gain insights into alternative approaches for improved outcomes
Don't get left behind – register now for this exclusive opportunity!
July 26, 2023 at 11:00 am PT, 2:00 pm ET, 7:00 pm GMT