B2C Continuous Integration Hardware Survey 
Altexsoft
MAY 29, 2019
So, based on your single-question survey, you define the percentage of Detractors, Passives, and Promoters, and then calculate NPS by finding the difference between promoters and detractors: (Promoters-Detractors)/100=NPS (%). It will help you improve the product and send an NPS survey again. Transactional approach for B2C.
O'Reilly Media - Ideas
MARCH 1, 2023
That’s a fairly good picture of our core audience’s interests: solidly technical, focused on software rather than hardware, but with a significant stake in business topics. The topics that saw the greatest growth were business (30%), design (23%), data (20%), security (20%), and hardware (19%)—all in the neighborhood of 20% growth.
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