Net Promoter Score: How to Use and Track the Main Loyalty Metric
Altexsoft
MAY 29, 2019
Usually, in addition to sales volume and market share, you tend to use most popular product management KPIs. One of the most efficient and valuable metrics here to implement is the Net Promoter Score. What’s Net Promoter Score? For instance, Amazon has a Net Promoter Score of 69, which is over 30 percent above its industry norm.
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