December, 2023

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It’s not all doom and gloom: When cybersecurity gave us hope in 2023

TechCrunch

A funny — but true — joke at TechCrunch is that the security desk might as well be called the Department of Bad News, since, well, have you seen what we’ve covered of late? There is a never-ending supply of devastating breaches, pervasive surveillance and dodgy startups flogging the downright dangerous. Sometimes though — albeit […] © 2023 TechCrunch.

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AI, the story of the year, told in numbers

The Hustle

No doubt about it, the whole world had its eyes on artificial intelligence in 2023. The groundbreaking tech touched every industry, from agriculture and medicine to retail, food, and finance. We feared its impact on our livelihoods and revered its ability to generate images, text, sound, and data as well as — or better than — any human. Let’s take a look back through the key numbers: 1m+: The number of people who used ChatGPT within its first five days.

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You Need More Than Data to Understand Your Customers

Harvard Business Review

Today we have more data than ever before, yet marketers still struggle to understand their customers. That’s because today’s marketers have mistaken information for intimacy. The author, who ran strategy for Wieden+Kennedy, describes an ethnographic research campaign his team conducted on behalf of McDonald’s. They produced a cultural bible of sorts that chronicled a series of beliefs, artifacts, behavioral rituals, and language that constitute the McDonald’s fandom.

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AI and generative AI are revolutionizing manufacturing…here’s how

CIO

Manufacturing has been a longstanding pillar of progress for humankind. From the Industrial Revolution over 200 years ago to today, manufacturing has had a profound impact on our lives, made possible by its unrelenting innovation. Now, manufacturing is facing one of the most exciting, unmatched, and daunting transformations in its history due to artificial intelligence (AI) and generative AI (GenAI).

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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From Machine Learning to DevSecOps: Six DevOps Trends for 2024

DevOps.com

Here are six distinct technology trends that are poised to be particularly influential for DevOps and software development in the new year.

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2023 Year-end Review: Cybersecurity

Ooda Loop

Once again, 2023 was marked by security professionals reacting to threats, incidents, and vulnerabilities of a constant, unrelenting frequency, volume, and scale. Crypto continued its"desctruction destruction" - while many remain bullish on the potential of the underlying blockchain technology. And new cybersecurity regulatory frameworks emerged as CISA moved from ‘partner’ to ‘regulatory enforcer’ [with] a complex cyber incident reporting mandate.

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Three Buckets of Courage

QAspire

There is no growth without courage. In my career of 25+ years, I had several moments that required me to exhibit courage. I was a functional head in year 2008 when my growth had plateaued. I walked up to my boss and sought his able counsel. He was very clear, “If you want to grow further, you need to demonstrably contribute to topline growth or significantly increase your bottomline impact.

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CIOs in financial services embrace gen AI — but with caution

CIO

Highly regulated, customer-centric, and dependent on layers of human involvement and manual processes, financial services are ripe for automation through artificial intelligence (AI). Those same characteristics, however, reveal the risks AI pose to this sector. So business technology leaders in financial services are carefully navigating a path toward AI.

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The Crunchbase Tech Layoffs Tracker

Crunchbase News

Methodology This tracker includes layoffs conducted by U.S.-based companies or those with a strong U.S. presence and is updated at least weekly. We’ve included both startups and publicly traded, tech-heavy companies. We’ve also included companies based elsewhere that have a sizable team in the United States, such as Klarna , even when it’s unclear how much of the U.S. workforce has been affected by layoffs.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Championing Change: How Board Chair Coaching Drives Growth

N2Growth Blog

Board Chair Coaching: A Catalyst for Organizational Growth As a firm that works with top executives in some of the world’s largest companies, we have witnessed firsthand the transformative power of board chair coaching in driving organizational growth. The board chair plays a crucial role in shaping the strategic direction of an organization and ensuring its long-term success.

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Electric scooter company Bird files for bankruptcy

TechCrunch

Bird has filed for Chapter 11 bankruptcy, capping off a turbulent year for the electric scooter company. In a press release today, Bird confirmed that it had entered into a “financial restructuring process aimed at strengthening its balance sheet,” with the company continuing to operate as normal in pursuit of “long-term, sustainable growth.” Founded in […] © 2023 TechCrunch.

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8 Essential Qualities of Successful Leaders

Harvard Business Review

Becoming a great leader is a journey of continuous learning and growth. It’s a process — one that thrives on embracing challenges, seeking feedback, fostering connections, and cultivating understanding. In this article, the author outlines the eight most essential leadership qualities, according to Harvard Business School professor Linda Hill, one of the world’s top experts on leadership.

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Investing in Security Awareness Training Arms Employees as the Last Line of Defense Against Cyberattacks

CEO Insider

Astonishingly, 90% of cyberattacks start with a phishing email, making your employees the last line of defense in this battleground. Updated findings from annual surveys conducted by IBM and Verizon indicate a growing frequency and intensity in cyberattacks that include ransomware extortion, CEO fraud, investment scams and false impersonations. A staggering 74% of data breaches involve a human element, transforming employees from potential victims to unwitting […] The post Investing in Sec

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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3 key digital transformation priorities for 2024

CIO

The analyst reports tell CIOs that generative AI should occupy the top slot on their digital transformation priorities in the coming year. Moreover, the CEOs and boards that CIOs report to don’t want to be left behind by generative AI, and many employees want to experiment with the latest generative AI capabilities in their workflows. This year’s technology darling and other machine learning investments have already impacted digital transformation strategies in 2023 , and boards will expect CIOs

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Why we built it: Inside the mind of application security innovator Christien Rioux

Lacework

Welcome back to our Q&A series where we spotlight some of the innovative experts behind our code security solution. Today, we’re featuring Christien Rioux, an application security expert with more than 30 years of computer programming and software engineering experience. Christien co-founded and was previously Chief Scientist at Veracode, an on-demand application security services provider, where he was responsible for the technical vision and design of their advanced security technology.

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How Leading AI Startup Investors Approached Artificial Intelligence In 2023

Crunchbase News

Editor’s note: In 2023, Crunchbase News interviewed active startup investors in artificial intelligence. Below, we publish highlights from those interviews. Read the full interviews with General Catalyst , Bessemer Venture Partners , Accel , Insight Partners , Index Ventures , Sequoia Capital , Section 32 , M12 and Sapphire Ventures. Over the past year, we’ve chatted with more than a half-dozen leading investors about the AI space and where they are focusing their efforts.

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Comcast says hackers stole data of close to 36 million Xfinity customers

TechCrunch

Comcast has confirmed that hackers exploiting a critical-rated security vulnerability accessed the sensitive information of almost 36 million Xfinity customers. This vulnerability, known as “CitrixBleed,” is found in Citrix networking devices often used by big corporations and has been under mass-exploitation by hackers since late August. Citrix made patches available in early October, but many […] © 2023 TechCrunch.

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Revolutionizing Contact Centers: Next-Gen Tech for Enhanced CX

Speaker: Liran Meir Frenkel, Performance Management and RPA Sr Product Marketing Manager at NICE; Harpreet Makan, Practice Director at Everest Group; & Santhosh Kumar, Practice Director at Everest Group

As contact centers navigate the challenges of delivering excellence within budget constraints and adapting to evolving employee expectations, optimizing agent tasks becomes crucial. Discover a holistic approach across three pillars - people, process, and technology - that is essential to excel in this dynamic landscape, and explore how next-gen technologies such as generative AI, performance analytics, and process intelligence play a pivotal role in transforming contact centers into advanced CX

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Our Favorite Management Tips of 2023

Harvard Business Review

Our Management Tip of the Day newsletter continues to be one of HBR’s most popular newsletters. In this article, we list 10 of our favorites from 2023 — covering topics like how to get your mojo back if you’re feeling disengaged at work, questions to ask your boss in your next check-in, talking to your team about using AI, giving hard feedback, speaking with confidence when you’re put on the spot — and more.

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Richelieu Dennis Advocating For His Community: An Equitable Ecosystem for Black Entrepreneurs

CEO Insider

Richelieu Dennis has made a name in the brand marketing and entrepreneurship world as a beacon of hope for marginalized communities. After founding Sundial Brands — which was acquired by Unilever in 2017 — Dennis went on to launch various startups and brands, including Essence Ventures. He also established the New Voices Fund, a $100 […] The post Richelieu Dennis Advocating For His Community: An Equitable Ecosystem for Black Entrepreneurs appeared first on CEOWORLD magazine.

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8 big IT failures of 2023

CIO

IT provides the plumbing for just about every company in existence today. Most of the time, that plumbing works fine — but when something goes wrong, it can be more embarrassing (and more expensive) than the most extravagantly overflowing toilet. We’ve gathered eight instances of big tech failures that struck companies and other organizations in 2023.

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The Kids Aren’t Alright: Vulnerabilities in Edulog Portal Revealed K-12 Student Location Data

Tenable

Tenable Research discovered security flaws in a popular transportation management app that allowed access to student location data. While these issues have been fixed, the findings again prove the importance of strong authentication and access control. On December 13, 2023, Tenable Research publicly disclosed security flaws uncovered in Edulog’s Parent Portal suite of products.

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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Welcoming the next class of security leaders to the Modern CISO Network: Board Book

Lacework

I’m thrilled to introduce the second edition of the Modern CISO Network: Board Book , a directory of 216 experienced CISOs and cybersecurity leaders ready to share their expertise with corporate boards. Since we launched the first edition of the book in June, bringing CISOs to the boardroom has only become increasingly important. New rules from the Securities and Exchange Commission (SEC) will go into effect next week, requiring companies to disclose impactful cybersecurity incidents.

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Apple will no longer give police users’ push notification data without a warrant

TechCrunch

Apple said it will no longer give over records of users’ push notifications to law enforcement unless the company receives a valid judge’s order. In its law enforcement guidelines updated this week, Apple said law enforcement and government agencies can now obtain push notification records with a court order or a search warrant, both of […] © 2023 TechCrunch.

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How to Get the Honest Input You Need from Your Employees

Harvard Business Review

Leaders often struggle to get complete, unfiltered information from the people around them. This wealth of unspoken information represents a great untapped resource for today’s leaders, and yet most remain at a loss for how to reliably access it. Common tactics for overcoming this problem, such as taking another’s perspective or reading their body language, simply aren’t sufficient.

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These Are The 50 Highest-Rated Celebrity Books

CEO Insider

In the contemporary landscape of literature and popular culture, celebrity-authored books have garnered significant attention. This phenomenon intersects the realms of literature, fame, and personal narrative, offering a unique window into the lives and thoughts of some of the world’s most recognized figures. A recent study conducted by CEOWORLD magazine serves as a testament to […] The post These Are The 50 Highest-Rated Celebrity Books appeared first on CEOWORLD magazine.

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Use Cases for Apache Cassandra®

There’s a good reason why Apache Cassandra® is quickly becoming the NoSQL database of choice for organizations of all stripes. In this white paper, discover the key use cases that make Cassandra® such a compelling open source software – and learn the important pitfalls to avoid. From understanding its distributed architecture to unlocking its incredible power for industries like healthcare, finance, retail and more, experience how Cassandra® can transform your entire data operations.

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9 tips for achieving IT service delivery excellence

CIO

Service delivery excellence is an attribute that far too many IT leaders fail to prioritize. That’s unfortunate given how much of smooth business operations depends on the efficient delivery of IT services today. IT service delivery enables an organization to give end users access to essential IT services by designing, developing, and deploying key technology resources, including applications and data.

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Forecast: 5 Top Trends In Tech And Startups We’re Watching In 2024, From AI To IPOs

Crunchbase News

Between the rapid ascendance of AI and the often dramatic downfall of startups large and small, 2023 was an action-packed year for tech and venture. In many ways, we expect 2024 to be the year when things settle down a bit. The buzz around AI will likely wane, but so, hopefully, will layoffs. The IPO markets may make a tepid comeback and we expect that after nearly two years of falling funding, venture investment will level off.

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Five big open source gifts from us

David Heinemeier Hansson

It’s been an incredibly productive year at 37signals. Perhaps our most productive one yet, in terms of total number of product improvements, new product developments, and open source extractions. But it’s only by looking back at the work from a distance that you can really appreciate it. So allow me to do that here. To appreciate the banner year of programming productivity that was 2023 at our company.