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Official Intelligence

LeanEssays

But consider the Amazon team that came up with Lambda. Some customers report up to an order of magnitude reduction in cost when they switch to Lambda. Yet the Lambda team did not have to answer the sobering question: “Do you know how much revenue Lambda might cannibalize?” For IT departments, ‘The Business’ is a proxy.

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Grown-Up Lean

LeanEssays

Customer-focused metrics were used to guide a team’s performance, and teams were expected to work both autonomously and asynchronously to improve customer outcomes. Based on the answer to these questions, Amazon introduced a service called Lambda in 2014 that responds to events quickly and inexpensively.