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SAP to infuse IBM’s Watson AI engine into its entire portfolio

CIO

ERP software provider SAP on Tuesday said it is partnering with IBM to infuse the latter’s Watson artificial intelligence (AI) engine across its entire solutions portfolio, including SAP S/4 HANA, S/4 HANA Cloud, SAP Business One, and SAP Business ByDesign. Artificial Intelligence, IBM, SAP

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6 trends fueling the rise of self-service IT

CIO

Self-service IT solutions have cemented their place in the enterprise as a means for enabling employees to resolve IT issues on their own rather than contacting an IT representative. It’s growing smarter Self-service IT is typically deployed to supply fast answers to simple questions, particularly when human support is unavailable.

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