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5 hot IT budget investments — and 2 going cold

CIO

This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). This applies to his IT group as well, specifically, in using AI to automate the review of customer contracts, Nardecchia says.

Budget 362
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Technology Trends for 2024

O'Reilly Media - Ideas

And the real question that will change our industry is “How do we design systems in which generative AI and humans collaborate effectively?” Domain-driven design is particularly useful for understanding the behavior of complex enterprise systems; it’s down, but only 2.0%. So the software development world is changing. We also saw 9.8%

Trends 119
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Technology Trends for 2023

O'Reilly Media - Ideas

It’s gratifying when we see an important topic come alive: zero trust, which reflects an important rethinking of how security works, showed tremendous growth. Software development is followed by IT operations (18%), which includes cloud, and by data (17%), which includes machine learning and artificial intelligence.

Trends 137
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Technology Trends for 2022

O'Reilly Media - Ideas

For example, interest in security, after being steady for a few years, has suddenly jumped up, partly due to some spectacular ransomware attacks. What’s important for us isn’t the newsworthy attacks but the concomitant surge of interest in security practices—in protecting personal and corporate assets against criminal attackers.

Trends 111