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9 tips for achieving IT service delivery excellence

CIO

Customer-centric Net Promoter Scores are equally important, he adds. “To Standardize processes and understand LOB needs Effective IT service delivery begins by creating and standardizing processes and documentation, says Patrick Cannon, field CTO at data center and cloud services firm US Signal.

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GSAS is taking place in CCIB, Barcelona this year

Apiumhub

He has been in the software industry since 1983 and has significant experience and expertise in application, integration, and enterprise architecture. Mark is the founder of DeveloperToArchitect.com, a free website devoted to helping developers in the journey to becoming a software architect. From Programmer to Software Architect.