What Is ITIL? Uses, Versions, Certifications and More
Kaseya
AUGUST 26, 2021
ITIL v3 – To make ITIL more user-friendly, the ITIL Glossary was introduced in 2006. As such, it is easier for companies to align ITIL 4 with Agile, DevOps and Lean work methods. Service Level Management. Capacity Management. Supplier Management. IT Service Continuity Management. Change Management.
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