How Retailers Use Artificial Intelligence to Innovate Customer Experience and Enhance Operations
Altexsoft
JUNE 6, 2019
Forrester Consulting discovered that poor checkout experience and long lines are the third highest reason grocers would skip the line and shop in a different place. The Federal Deposit Insurance Corporation in their 2017 survey estimated that 6.5 Slow checkout is the reason that 18 percent of customers would shop elsewhere.
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