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Observe.ai raises $125M, adding Zoom as an investor, to supercharge the contact center market

TechCrunch

Observe.ai — which provides natural language tools to track voice and text conversations, and to provide coaching for subsequent engagements and to use the data for compliance and other reporting requirements — has raised $125 million, funding that it will be using to continue building out its technology and to move into more markets.

Marketing 235
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10 top priorities for CIOs in 2024

CIO

Leveraging technologies, such as generative AI and analytics, promises to make data both more meaningful and more rapidly available in the right context. For her part, Daly is planning to keep pace with, and capitalize on, modest innovation initiatives while maintaining operations and continuing to reduce technical debt. “As

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Apiumhub among top IT industry leaders in Code Europe event

Apiumhub

This year you will have 6 unique tracks: Cloud Computing: IaaS, PaaS, SaaS DevOps: Microservices, Automation, ASRs Cybersecurity: Threats, Defenses, Tests Data Science: ML, AI, Big Data, Business Analytics Programming languages: C++, Python, Java, Javascript,Net Future & Inspire: Mobility, 5G data networks, Diversity, Blockchain, VR.