5 Beneficial Ways ITSM Has Evolved Over the Last Decade
Samanage
SEPTEMBER 13, 2019
Flashback to 2009 when smartphone adoption was still growing, and the concept of using a service desk to do anything in the office was a relatively foreign concept. While change can be daunting, there has been a lot of good to come from these changes, especially when it comes to IT services. AI Has Been Put to Work.
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