Remove Business Intelligence Remove CTO Remove KPI Remove Software Review
article thumbnail

5 hot IT budget investments — and 2 going cold

CIO

This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). This applies to his IT group as well, specifically, in using AI to automate the review of customer contracts, Nardecchia says.

Budget 363
article thumbnail

IT Reports: Examples, Benefits, Best Practices and More

Kaseya

To some extent, every company is a technology company, so Chief Technology Officers (CTOs) can leverage the IT report dashboard to see a complete picture of their company’s IT needs. Using the consolidated IT data, a CTO will evaluate whether to invest in new technology or optimize the use of existing ones.

Report 52