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Generative AI won’t automate your way to business model innovation

CIO

Generative AI is changing the world of work, with AI-powered workflows now slated to streamline customer service, employee experience, IT, and other fields. Integrating artificial intelligence into business has spawned enterprise-wide automation. Then ChatGPT came along and changed everything again.

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7 sins of digital transformation

CIO

With generative AI now a firm digital transformation priority , 2023-24 will mark the beginning of an AI-driven transformation era. When undergoing a digital transformation, executives often fail to consider the need for clear communication with their employees,” says John Veltri, managing director at SADA.

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6 IT rules worth breaking — and how to get away with it

CIO

They can apply to people, processes, enterprise behavior, and technology requirements and risks. Code change management processes One rule that can occasionally be broken without outside repercussions is sending new code or a new capability into production without first following a required change management process, Chowning says.

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Secrets of business-driven IT orgs

CIO

The relationships and governance structure all need to support the alignment, and this planning needs to cover not only technology but also change management, end-user enablement, and management of ongoing operations and business-as-usual activities once the technology has been delivered.”