Change Management Infrastructure KPI Sustainability 
Kaseya
JANUARY 12, 2022
Incident management vs. change management [h3]. As outlined above, incident management can be described as a collection of processes, policies, documentation and workflows that can help IT teams manage an incident from start to finish. Why is incident management important?
Kaseya
JANUARY 11, 2022
Incident management vs. change management [h3]. As outlined above, incident management can be described as a collection of processes, policies, documentation and workflows that can help IT teams manage an incident from start to finish. Why is incident management important?
Storm Consulting
DECEMBER 7, 2017
Even as I write, people are arguing to add other DevOps metrics such as mean time to recover from failure, changing the metrics to measure business value, and even to convert the metrics into a big stick by tying them into executive’s bonus pay calculation. Some examples illustrate Inertia and the Cost of Release.
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