Knowing your metrics
FEBRUARY 15, 2018
Metrics Productivity Indicators KPI VelocityKnow your metrics and the behaviors they drive. Everyone at your company should understand which metrics drive the business, and what behaviors they encourage. That’s what Joe Nigro, CEO of energy company Constellation, said in a 2016 Harvard Business Review article. He went on to say, “Everyone needs to know how each metric fits into the big picture…why and how we’re measuring something, and how it’s relevant to performance.”.