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What is a managed service provider? Strategic outsourcing for IT services

CIO

Service level agreements (SLAs): Contracts between MSPs and their clients outline the level of service expected , the metrics by which this service will be measured, and any remedies that should be undertaken or penalties that should be incurred should service levels not be achieved.

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DevOps as a Service – All you need to know about DaaS

Openxcell

Automation Continuous integration of code and delivery leads to better management of code. Logs, Traces, and Metrics To constantly observe workflows, making use of Logs, Traces, and Metrics are considered beneficial tools in mapping the development cycle and constantly reinventing flows.

DevOps 52