Scrum by Example – How to Handle Production Support Issues in Scrum
Agile Pain Relief Notes from a Tool User
JUNE 24, 2019
Whenever you are building and deploying a complex system, there are always going to be bugs, defects, and unforeseen problems with usability — commonly referred to as Production Support issues. Most organizations that run these kinds of systems have helpdesks for users to raise these issues with.
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