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Unleashing the power of generative AI: Verisk’s journey to an Instant Insight Engine for enhanced customer support

AWS Machine Learning - AI

Verisk FAST’s AI companion aims to alleviate this burden by not only providing 24/7 support for business processing and configuration questions related to FAST, but also tapping into the immense knowledge base to provide an in-depth, tailored response. However, they understood that this was not a one-and-done effort.