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5 hot IT budget investments — and 2 going cold

CIO

The numbers are higher from Foundry’s 2023 State of CIO survey , which finds that 91% of CIOs expect their tech budgets to either increase or stay the same in 2023. Australian experiential tourism company Journey Beyond recently revamped its contact center as part of a customer experience transformation. IDC is forecasting a 5.1%

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