TechCrunch+ roundup: Fighting fundraising fears, XaaS CS strategy, the ‘collapse’ of VC
TechCrunch
SEPTEMBER 3, 2022
Image Credits: THEPALMER (opens in a new window) / Getty Images. In one study, companies that spent 10% of their yearly revenue on customer success attained peak net recurring revenue. “They usually vary by customer segment, business versus technical focus and sales motion focus: adopt, renew, upsell and cross-sell.”
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