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Is retail ready for a restart in the post-pandemic world?

Capgemini

I have been engaged in the retail industry for 16 years, and I think it has been hit the hardest: millions of jobs lost, an estimated $430 billion downturn in retail revenue according to NRF estimates , 58% reduction in foot traffic across retail industries, and a more than 37% drop in online sales for apparel and footwear.

Retail 52
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The Retail Renaissance

Capgemini

Meanwhile, a more purposeful, conscious consumer was emerging, more mindful of their consumption, and more aware of the social purpose of their favored retail brands. Hema innovated in workforce flexibility, introducing a ‘resource leasing model’, which shared underutilized employees with other retailers and restaurants.

Retail 52
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How is UX Design Impacting Retail?

BrainStation Technology

There’s at least one advantage brick-and-mortar stores have that can’t be replicated on the web or your phone: the opportunity to showcase innovative new tech installations. And many companies are understandably rushing to load their flagship stores with innovative new tools that most shoppers have likely never seen before.

Retail 90
article thumbnail

How is UX Design Impacting Retail?

BrainStation Technology

There’s at least one advantage brick-and-mortar stores have that can’t be replicated on the web or your phone: the opportunity to showcase innovative new tech installations. And many companies are understandably rushing to load their flagship stores with innovative new tools that most shoppers have likely never seen before.

Retail 80