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6 most underhyped technologies in IT — plus one that’s not dead yet

CIO

Generative AI and, more specifically, ChatGPT captivated the corporate world in 2023, with board directors, CEOs, and other executives fawning (and sometimes fearing) the technology. Some clues are found in the 2023 Cloud Business Survey from professional services firm PwC.

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10 things keeping IT leaders up at night

CIO

For example, it highlighted a 153% rise in global ransomware attacks from September 2022 to September 2023. They’re wondering how AI technologies, such as ChatGPT and generative AI in general, will increase risks. Surveys show a mixed executive outlook, indicating a level of uncertainty about what to expect.

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The year’s top 10 enterprise AI trends — so far

CIO

And at the end of March, Italy banned ChatGPT entirely, before unbanning it again about a month later. The world has flipped since 2022,” says David McCurdy, chief enterprise architect and CTO at Insight. Existing technology just doesn’t surface the most relevant content consistently and easily enough,” he says.

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10 most difficult-to-fill IT roles — and how to address the gap

CIO

As technology continues to advance at a rapid pace, the demand for qualified individuals has soared,” Chan says. CIO.com’s 2023 State of the CIO survey recently zeroed in on the technology roles that IT leaders find the most difficult to fill, with cybersecurity, data science and analytics, and AI topping the list.

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For IT leaders, operationalized gen AI is still a moving target

CIO

But by May 2023, according to an IDC survey, 65% of companies were using gen AI, and in September, that number rose to 71%, with another 22% planning to implement it in the next 12 months. And this doesn’t include the gen AI that’s now being embedded into platforms like Office 365, Google Docs, and Salesforce.

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Upskilling ramps up as gen AI forces enterprises to transform

CIO

Most recently, in June, it spent $650 million to buy Casetext, a 104-employee company that offers an AI assistant for legal professionals powered by OpenAI’s GPT-4, the same large language model (LLM) behind ChatGPT. When the technology first started coming out, the team was mesmerized. We stopped everything,” says Andres.

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6 generative AI hazards IT leaders should avoid

CIO

OpenAI’s recent announcement of custom ChatGPT versions make it easier for every organization to use generative AI in more ways, but sometimes it’s better not to. That’s what eight out of 10 IT staff said in last year’s State of DevOps Automation Report , and up to just over 90% in the 2023 State of DevOps Automation and AI study.