B2C, Metrics, Survey and UI/UX

How to Conduct User Interviews for UX Research and Product Development

Altexsoft

FEBRUARY 11, 2019

Celebrate discoveries from user interviews, surveys, and customer feedback. That’s of course when we’re talking about B2C products. There’s also a simple yet useful method called The Rainbow Spreadsheet , created by the Google Search UX researcher Tomer Sharon. There, you also collect your metrics. Personal connections.

UI/UX

UI/UX Research Development How To

Knowledge Base: How to Build and Maintain a Help Center for Your Business

Altexsoft

NOVEMBER 22, 2021

HBR calculated that a live service interaction costs about $7 to a B2C company and over $13 to a B2B company. We recommend that you engage a UX/UI designer who can make your help desk usable and attractive. Also, you can conduct periodic surveys to collect more detailed, qualitative feedback. More sales.

Knowledge Base

Knowledge Base How To Technical Review eCommerce

CTO Universe

How to Conduct User Interviews for UX Research and Product Development

Knowledge Base: How to Build and Maintain a Help Center for Your Business

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