Remove Change Management Remove KPI Remove Sustainability Remove Systems Review
article thumbnail

Objectives & Key Results (OKRs): Ambitious Goal Setting and Extreme Focus

scruminc

OKR vs KPI. OKRs are not the same as KPIs (Key Performance Indicator). . OKRs change over time and are focused on outcomes that we want to achieve. KPIs are constant over time and are indicators of quality-of-service standards. . OKRs that introduce a new capability may later become stable KPIs to continue to monitor.

SCRUM 116
article thumbnail

Incident Management: Benefits, KPIs and Best Practices

Kaseya

The focus of problem management is the future, the identification and control of problems, and the thoroughness of the process, as opposed to speedy recovery in incident management. Incident management vs. change management [h3]. Why is incident management important? Incident management KPIs and metrics.

KPI 52
article thumbnail

Incident Management: Benefits, KPIs and Best Practices

Kaseya

The focus of problem management is the future, the identification and control of problems, and the thoroughness of the process, as opposed to speedy recovery in incident management. Incident management vs. change management [h3]. Why is incident management important? Incident management KPIs and metrics.

KPI 52