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9 tips for achieving IT service delivery excellence

CIO

Standardize processes and understand LOB needs Effective IT service delivery begins by creating and standardizing processes and documentation, says Patrick Cannon, field CTO at data center and cloud services firm US Signal. Your leadership team should behave like a Scrum team, enabling end-to-end delivery and support.”

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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. We believe the differentiator is your own data.”

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Our book “Software Architecture Metrics: Case Studies to Improve the Quality of Your Architecture” is published!

Apiumhub

Neal Ford – Author of the book “Building Evolutionary Architectures: Support Constant Change” Neal Ford is director, software architect, and meme wrangler at Thoughtworks, a global IT consultancy with an exclusive focus on end-to-end software development and delivery. Rene Weiss is a CTO at Finabro.

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GSAS is taking place in CCIB, Barcelona this year

Apiumhub

Sonya Natanzon is an engineering leader and software architect with many years of experience. Software engineer by training, she’s worked in a number of different industries. She started focusing her career path on software engineering and architecture in healthcare. He’s got a Ph.D. Nathaniel T.

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Product-based IT: A blueprint for success

CIO

Leadership worked to identify process owners within the business to become product owners within product families that are essentially owned by IT, according to Gary Jeter, Trust One’s executive vice president and chief technology officer. Establishing technology and business owners also drives collaboration. CIO, USPTO.

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The Art of Agile Development, Second Edition

James Shore

Every week, we look at software engineering topics, and this week, I have a special show for you. Before we get going, I want to remind you all that this show—and in fact, the writing of the book—is made possible by the people who hire me for training and consulting. Changes in Second Edition. Cargo Cult Agilists. Introduction.

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