Operational excellence—data ensures airlines maintain the right trajectory

Teradata

Learn how data and analytics can enable airlines to navigate towards more streamlined operations. Read more

How can Airlines Meet the Needs of Today’s Digital Customer?

Teradata

The next generation of customers expects newer technologies & advanced self-service capabilities as the airline business becomes more competitive. How can airlines meet these expectations

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American Airlines and DXC: Mainstreaming the mainframe for modernization

DXC

The post American Airlines and DXC: Mainstreaming the mainframe for modernization appeared first on DXC Blogs. DevOps Travel, Transportation and Hospitality American Airlines IT outsourcing mainframeMainframe systems have been a staple of the enterprise data center for decades.

American Airlines and DXC: Mainstreaming the mainframe for modernization

DXC

The post American Airlines and DXC: Mainstreaming the mainframe for modernization appeared first on DXC Blogs. DevOps Travel, Transportation and Hospitality American Airlines IT outsourcing mainframeMainframe systems have been a staple of the enterprise data center for decades.

Airline Ticketing: Key Functions, Steps, and Players Involved

AltexSoft Travel

Airline ticketing is not as simple as it may seem to passengers. What is an airline ticket? An airline ticket is a document granted by a carrier or travel agency to a passenger as a confirmation that a person has bought a seat on a flight. Airline ticketing process.

5 ways airlines can turn flight delays into positive experiences

DXC

Airlines know all too well that disruptions will take place. But while they are inevitable, there are ways for airlines to turn these travel downers into positive experiences. Airlines have valuable data for merchants at the airport or in the local areas where travelers are congregating. Analytics Travel, Transportation & Hospitality airlines customer experience disruption management

Airline Marketing and Advertising Use Cases from American Airlines, Ryanair, Air France, and Others

AltexSoft Travel

Airline industry made an impact on how we buy things today, and how those things are marketed. Just a couple of examples: electronic tickets were first developed for fare ticketing, while one of the first online booking systems was built by airline distribution company SABRE.

Airline Loyalty Programs: Main Aspects, Types, and a Technological Perspective

AltexSoft Travel

A few years ago, Joe DeNardi, a Stifel analyst, published a sensational report that contained estimated values of some of the biggest US airlines’ loyalty programs. According to it, American Airlines’ AAdvantage was worth $37.6 How do airline loyalty programs work?

Revenue Integrity in Airlines: How to Solve Revenue Leakage Problems

AltexSoft Travel

Even before the pandemic, the industry was going through a crisis, so airlines fought hard to track down and close every loophole. Often created by travel agents and customers (both accidentally and not), these holes account for about 3 percent of the airline’s revenue.

Turkish Airlines & Turkish Cargo Rise to the Top Amid Coronavirus Pandemi

CEO Insider

Like other global carriers, Turkish Airlines and Turkish Cargo had to adapt quickly to face many challenges – from limitations imposed by countries on domestic and international flights, changes […].

Big tech versus the airlines – who’s going to win in the modern retailing battle?

Teradata

Find out why data analytics and connectivity will be the difference between retailing taking off and being grounded

5 ways airlines benefit by integrating digital agents with live ones

DXC

Many of us have had an experience similar to this: You call an airline to make a reservation and get a digital agent on the phone. Robotics Travel, Transportation & Hospitality AI airlines CSR customer experienceThe call starts off fine, but when you ask if your friend can sit next to you on the flight, the digital agent stalls and sends you to a […].

Airline Consolidators Overview: Their Role, Advantages, and Key Players

AltexSoft Travel

Flight consolidators are brokers that book airline seats in bulk at discount rates and then resell them to travel agencies. Airline consolidator business model: how it works. Travel agencies add their own markups but still keep the prices lower than market rates offered by airlines.

Navigate the airline labor shortage through MRO modernization

DXC

The airline industry is facing a potential labor shortage. lawmakers that nearly 40 percent of the airline industry’s […]. A large percentage of the work force is set for retirement in the next five years. In testimony before the House Ways and Means Committee, Justin Welner, vice president of human resources for Spirit AeroSystems, told U.S. Travel, Transportation & Hospitality talent shortage

Seat Map Implementation: How Airlines and OTAs Integrate Seating Functionality

AltexSoft Travel

Typically posted by airlines themselves, seat maps allow passengers to visually choose which seat would fit them better and where it’s positioned in relation to emergency exits, wings, or the toilet. How airlines distribute seat information. Source: Japan Airlines.

23 Airlines That Have Gone Out of Business: Report 2018-2019

CEO Insider

23 Airlines That Have Gone Out of Business: Report 2018-2019. With the sudden collapse of Icelandic budget airline Wow Air and India’s Jet Airways in mind, we at the CEOWORLD magazine decided to compile a list of airlines that went out of business since January 2018 until the present day. To identify airlines that went out of Business in 2018-2019, CEOWORLD magazine reviewed numerous national […]. CEOWORLD magazine.

Airline Reporting Corporation: ARC Accreditation Options and Steps to Get It

AltexSoft Travel

Whether your business is focused on selling airline tickets, package trips, or cruises, if you want to be acknowledged as a professional in the travel industry, you need to be certified. Today, it’s owned by nine major airlines and partners with almost 400 airlines.

Airline Reporting Corporation and IATA Billing and Settlement Plan: How they Work

AltexSoft Travel

In this article, we’ll figure out what BSP and ARC mean and — more importantly — why you should care, if you are a travel agent that wants to issue flight tickets on behalf of airlines. Without it, each travel agent would have to connect individually with every single airline.

Travel 101

Airline Ticket Fraud and How Big Companies Avoid It

AltexSoft Travel

The airline industry is no different. Over the past two decades, the airline industry – like many others – has become increasingly digital. Today, we’re going to see how ticket fraud affects airline companies, and find out: What caused the airline industry to go digital.

CIOs Struggle To Keep Their Airlines In The Air

The Accidental Successful CIO

Airlines run on their IT systems and CIOs have to keep these running. However, when it comes to airlines, their CIOs are spending their time thinking about more practical things like just exactly how to go about keeping their critical IT systems up and running. The Challenge Of Running An Airline. Just in case you were not aware of it, it turns out that running an airline is really hard work. How To Fix The Airlines’s IT Problems.

Carbon Offset in Aviation Explained: How ICAO CORSIA Helps Airlines Get Closer to Net Zero

AltexSoft Travel

Aviation is one of the major sources of greenhouse gasses, so airlines must adopt effective strategies to decarbonize their operations. So, airlines face a tremendous challenge of reducing their emissions and accommodating the growing demand at the same time.

Low-?ost Airline Distribution Channels: Direct Distribution, NDC, GDSs, and Low-cost Airline Consolidators

Altexsoft

Airline distribution has always been a complex subject. On one side of the airline industry, we have legacy carriers mostly represented by full-service airlines. Since the late-’70s, legacy airlines used a complicated model of distribution that included various data aggregators, consolidators, tech providers, and other intermediaries. How airline distribution works in a nutshell. Travelfusion works with such carriers as Eurowings, Flybe, and Spirit Airlines.

Optimizing Oracle Databases at a Global Airline

Datavail

One such Fortune 100 company is the client in our recent case study: a major global airline company undergoing serious design and performance issues with its Oracle applications, including Oracle Database. Global Airline Database Challenges.

Airline seats now equipped with cameras

CTOvision

The traveling public should pay attention to this one. Is this a violation of your privacy? Not in any legal sense, you are pretty much in a public place when on commercial air. But still it could be so creepy and such a violation of what we believe should be a private time that it […]. CTO Cyber Security News

How Personalization can Impact Airline Ancillary Revenue Models

NIIT

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One Order by IATA: How It is Going to Impact Airlines

AltexSoft Travel

The distribution of airline products has always been a challenge. Since the emergence of Global Distribution Systems ( GDS ) and migration to digital marketplaces, airlines have been constantly locked in their marketing efforts. How airline distribution works in a nutshell.

How AI-driven ‘voicebots’ can help airline personnel — and their companies

DXC

Airline workers have it tough. Airline employees, whether pilots, flight attendants or maintenance/repair/overhaul (MRO) technicians, are often called on to perform challenging tasks — and in a hurry. A new generation of voice-driven software bots promises to make their work easier. Think of a pilot dealing with mechanical failure, a flight attendant who can’t make […]. Robotics Travel, Transportation & Hospitality artificial intelligence voice assistants

Dynamic Pricing Strategy for Airlines: Exploring Current Problems and Adopting Continuous Pricing

AltexSoft Travel

In the 1980s, American Airlines and its former president Robert Crandall started a revolution in airline pricing. The economic impact of yield management strategies utilized by American Airlines is apparent. Source: Dynamic pricing of airline offers, Fiig, Le Guen and Gauchet.

What Can A CIO Do About The Problem Of Airline Overbooking?

The Accidental Successful CIO

Times have been tough for United airlines in the past. A bit before that the airline had had to delay 500 of their flights because of a second glitch in two weeks of the computer systems that run the airline. The issue of overbooking on airline flights has become a bigger deal because right now the airline industry is experiencing a surge in passengers. United airlines has been dealing with some bad press as of late.

New Distribution Capability (NDC) in Air Travel: Airlines, GDSs, and the Impact on the Industry

Altexsoft

Two fundamental needs connect all airlines: revenue and passenger satisfaction. To be able to sell ancillaries to the passengers and be more profitable, airlines struggle to deliver personalized content to their travelers. Lufthansa, British Airways, American Airlines, and Iberia were the first to adopt NDC. And the technology continues to make its way in airline distribution, as well as other means of improving airline operations. NDC adopters among airlines.

Low-cost Airline Distribution Channels: Direct Distribution, NDC, GDSs, and Low-cost Airline Consolidators

Altexsoft

Airline distribution is complex. On one side of the airline industry, we have legacy carriers mostly represented by full-service airlines. Since the late 70s, legacy airlines have used a complicated model of distribution that included various data aggregators, consolidators, tech providers, and other intermediaries. How airline distribution works in a nutshell. Travelfusion works with such carriers as Eurowings, Flybe, and Spirit Airlines.

Airline CIOs Show How To Move From The Old To The New

The Accidental Successful CIO

Combining airlines can teach CIO some lessons Image Credit: Luke Ma. Just imagine if you were handed the additional responsibility of creating a plan to merge the IT operations of two large airlines. In late 2013 American Airlines announced that it was buying US Airways. Since American Airlines was purchasing US Airways, this meant that the US Airways systems needed to be incorporated into the American Airlines systems.

Next Generation Storefront for Airlines and Travel Sales Channels: Building a Consistent Shopping Display

AltexSoft Travel

When IATA introduced New Distribution Capability (NDC) in 2015, airlines rejoiced. So four years later, ATPCO offered a solution – Next Generation Storefront or NGS – a new standard for airline data presentation. NGS benefits for airlines, sales channels, and passengers.

Global Connected Aircraft Summit: Airlines, operators, integrators, and technology providers

CTOvision

The Global Connected Aircraft Summit (7-9 June 2017) provides airlines, operators, integrators, and technology vendors with a venue for advancing the state of the entire aviation community. Bob Gourley. This fourth annual event connects business, technology, and industry perspectives and goes beyond just in-flight entertainment, to include operations, communications and technologies that impacts the aircraft and the traveling public.

All United Airlines flights in US grounded: Computer “glitch” cited as cause

CTOvision

For more on the outage see: All United Airlines flights in US grounded due to computer system glitch . The post All United Airlines flights in US grounded: Computer “glitch” cited as cause appeared first on CTOvision.com. The entire U.S. travel system is under strain today causing a major disruption to business and pleasure travel on all carriers do to what United is calling a computer systems "glitch". What is a glitch? We have all seen those before.

Can Small Business learn from the American Airlines Merger?

Women on Business

The American Airlines merger gives us a great example of what do look for in a partnership and what we should avoid. The post Can Small Business learn from the American Airlines Merger? There is a theory in some circles that small businesses just don’t have what it takes to compete with big business and when we are invited to the table we don’t know what to order. Here are some lessons we can take away from the merger. Choose your partners using a strategic gauge.

Cinco formas de traducir los retrasos aéreos en experiencias positivas

DXC

Analytics Travel, Transportation & Hospitality airlines customer experienceLas aerolíneas saben muy bien que habrá retrasos. Pero aún siendo inevitables, hay formas de traducirlos en experiencias positivas. Todas ellas cuentan con datos comerciales muy valiosos (de los comercios del aeropuerto, áreas de descanso y del comportamiento de los viajeros) en este recinto acotado. Conocen sus preferencias. Con esta información, pueden mejorar mucho los […].

Gaining altitude: How to deliver higher value to airline customers

DXC

Ironically, at a time when there is greater choice of destinations, accommodation and carriers than ever before – combined with a significant reduction in the cost of airline tickets – the romance of travel is wearing […]. Australia and New Zealand Partners Travel, Transportation & Hospitality airlines SAPBy Tim West & Derek Janu-Chossek If booking an overseas trip fills you with trepidation, you are not alone.

How One Airline Won Customer Loyalty with an API-First Strategy

TIBCO - Connected Intelligence

There are so many factors and variables on the customer journey, many of which are out of an airline’s control. So how is Air France-KLM working toward accomplishing its goal of becoming the most customer-centric airline group in Europe? . Reading Time: 2 minutes.

What a Diverted United Airlines Flight Can Teach You about Conflict Resolution

The Recovering Engineer

Shock and dismay are the best words I can use to describe my initial response to the news that a United Airlines flight from Newark to Denver had been diverted to Chicago due to a dispute between passengers over leg room. In the days that followed, I heard of two more similar disputes on other flights. Again, my initial response was much like the newscasters and commentators I saw reporting on the incidents… “Really! How could they be that irrational!”