How Hotels Can Improve Customer Satisfaction With Text Messaging


Hotel managers and hospitality workers know there’s more to running a successful business than simply providing comfortable beds, flat-screen TVs and hot coffee in the morning. Today’s travelers are savvier than ever, and they know that hotels are competing for their business.

Robots Running Hotels


The first hotel to be completely run by robots opened Friday, July 17th in Japan. The Weird Hotel in Japan where the front desk is staffed by ROBOTS opens ( Japanese equips hotel with dinobots to greet foreigners (

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Hospitality Connectivity Landscape: Choosing Solutions for Your Hotel


When a hotel business grows, its technical capabilities expand, too. Or you keep your boutique hotel small and cozy, but don’t want to miss a chance and make your guest service better, using technologies. What is Hotel Property Management System? Structure of a hotel PMS.

Tips on hotel marketing 2019 (including email marketing)

Strategy Driven

Promoting your hotel to your target audience, increasing occupancy rates and online bookings, maximising your ROI and engaging with guests can often be an overwhelming task. Smaller hotels however, usually rely on one or two individuals to organise all their hotel’s marketing strategies.

How to create a Hotel Booking Website and an App


You’ve got an idea of creating a hotel booking website, now what? In this article we consider the market, how do hotel booking websites work, business models, trends, software functionalit?. Comment on ways of creating a hotel booking website, mobile app and how much does it cost. The market observation Due to – two-time […]. Posts

Hotel Revenue Management: Solutions, Best Practices, Revenue Manager’s Role


A hotel jam-packed with people isn’t always a profitable hotel. Hotels employ various revenue management techniques and strategies aimed at increasing the bottom line. Compared to airlines, revenue management in hotels evolves slowly. What is hotel revenue management?

Price Forecasting: Applying Machine Learning Approaches to Electricity, Flights, Hotels, Real Estate, and Stock Pricing


Travel and hospitality: flight and hotel price predictions for end customers. Challenges of flight and hotel price forecasting: undisclosed approaches to revenue management and pricing strategies, no up-to-date information about inventory.

Hotel Channel Managers: Key Providers and How to Choose a Channel Manager


In one Hotel Hell episode, lodge guests had to search for a front desk employee by themselves. What is a hotel channel manager? If you’re new to the hotel distribution, we have a video explainer to provide you with a broad picture.

Two in Three Hotel Websites Leak Guest Booking Details and Allow Access to Personal Data


Hospitality services’ websites may leak your booking details, allowing others to view your personal data or even cancel your reservation

HP Headed to Hotel California?

Women on Business

HP has made some controversial decisions lately, but is Meg Whitman a great strategic move or the kiss of death for this once great tech company? HP announced Whitman’s appointment on September 22, 2011 but given the public comments, customers seem to think it’s a bad choice. It’s my stance that HP usually leaps before it looks and I am not sure that I am sold on Whitman as the new CEO. So let’s look. at some of their past strategy choices and follow the yellow brick road.

AirBnB Acquires Last-Minute Hotel Booking App HotelTonight: A Look Back at HotelTonight’s Early Days

Battery Ventures

On March 7, 2019, Airbnb announced its agreement to acquire HotelTonight*, a hotel-booking service focused on making last-minute trips easy and fun by offering guests seamless, on-demand booking for boutique and independent hotels.

Hacker Simple Nomad’s personal opsec tips (Q&A)

The Parallax

“ I had an incident occur in my hotel room at Black Hat. One rough analogy to that is hotel room privacy when traveling. I had an incident occur in my hotel room at Black Hat. I had a run-in with the hotel security there. Do you trust the safes in the hotel room?

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Hotel Mapping Tools: How GIATA, Gimmonix, DataBindR, and Other Solutions Work


When I put in the hotel name in Google map, I see one location. This is not so for every hotel, but I am not sure if some hotels aren’t somehow gaming the system. ”. No, hotels and OTAs are not fooling anybody, at least not on purpose. What is hotel mapping?

Hotel Data Management: Solutions and Practices to Turn Information into a Valuable Asset


Hotel business produces a plethora of data literally every moment. Let’s take a closer look at major data management processes — data collecting, storing, and analyzing — as applied to the hotel domain. Hotel data collection: what and where to look for.

Most Popular Hotel APIs by Bed Banks, Channel Managers, GDSs, OTAs, and Connectivity Businesses


If you want to sell/advertise hotel rooms (and you aren’t a hotel), you inevitably stumble over these three technical problems: How to find hotel rooms APIs and what kinds of providers are even there? How to find hotel content? How to map hotel rooms inventory?

Symantec Government Symposium 11 March 2014 at the Renaissance Hotel Washington DC


By Bob Gourley DC seems to have a cyber security related event every week. No kidding. You have to pick and chose and only go to the best or you will never get any work done. How do you pick the right events?

Starting a Hotel Business: A Guide

Strategy Driven

Starting and managing a hotel is a complex task which is not suited to every entrepreneur, but for some, it can be a lucrative and rewarding project with the opportunity for creativity alongside hospitality. Is the hotel business right for you?

Suspect a hidden camera in your Airbnb or hotel? Here’s how to tell

The Parallax

The problem of surreptitious guest surveillance isn’t limited to home rental organizations, of course: A hotel chain was caught spying on more than 1,600 guests across 10 South Korean cities in March.

4 Tips To Running A Successful Hotel

Strategy Driven

A hotel can offer a lucrative and rewarding business venture, but it is crucial that you take the right steps to ensure that your business grows and becomes a success. With this in mind, here are four tips to running a successful hotel.

In post-massacre Vegas, security policies clash with privacy values

The Parallax

LAS VEGAS—Hackers gathered here for the annual Black Hat and DefCon conferences, among others, are sounding privacy alarms as hotel security personnel along the Las Vegas Strip demand access to their rooms. Of those hotels, only a representative from Caesars returned a request for comment.

7 Tips for Getting the Most out of EDGE 2019


Not to brag, but our two host hotels are amazing! Empowered Teachers School Operations Student Growth Conference Tips EDGE keynote EDGE Orlando EDGE panel EDGE sessions EdTech Conference PowerSchool EDGE PowerSchool EDGE app PowerSchool EDGE dates PowerSchool EDGE FAQ PowerSchool EDGE hotel PowerSchool EDGE sessions PowerSchool EDGE speakers PowerSchool EDGE sponsors PowerSchool University OrlandoIt’s almost time to head to Florida for PowerSchool EDGE, Feb.

How CIOs Can Help To Get More People To Take Cruises

The Accidental Successful CIO

Worldwide the global cruise industry accounts for just 2% of the world’s hotel rooms. Business boat cruise cruise line drunk expectations hotel room norovirus old people onboard services passengers travel-professional

How Omni-Channel Apps help Hospitality Provide a Superior Customer Experience


General Blogs marketing automation in hotels marketing automation in hospitality mobile apps in hospitalityDigitization has arrived in every business vertical and it is here to stay. It is up to us to either leverage it to get a competitive advantage or just be left behind.

The top cyber stories of December 2018


The top cyber stories of December 2018 Marriott data breach The Marriott hotel group revealed that the systems of its “Starwood” division had been compromised and could have leaked detailed data on as many as half a billion customers.

Hot Desking, Dedicated Desks And Coworking Spaces – What You Need To Know

Strategy Driven

Entrepreneurship Managing Your Business Managing Your People coworking space dedicated desk Hot Desking hotelling managing your business strategydriven

How the Coronavirus Is Impacting Your Workplace and Defining Your Culture

CEO Insider

Hotels and cruise ships are virtually empty. The sky is falling. The stock market is in total upheaval. Schools are closing. Major sporting events, political rallies, conventions, and meetings are being canceled. Airlines are cutting flights.

The Road Ahead for Security, DevOps Transformation

Hundreds of attendees from around the world have gathered at the Bellagio hotel to learn more about the current state of cybersecurity and what the future has in store. Qualys hosted its Qualys Security Conference 19 this week in Las Vegas.

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Primer: The next act for security theater

The Parallax

He said he would have informed attendees that hotel security personnel planned to regularly inspect their rooms, had he known. The details of the hotel policies, which Caesars and MGM Resorts International formed in response to the deadliest mass shooting in U.S.

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What you need to know about the Marriott breach

The Parallax

The year was 2014, and from then until November 2018, hackers have been stealing data from computers controlled by Starwood Hotels and Resorts ( now owned by Marriott Hotels). Regis, Le Méridien, Aloft, Element, Tribute Portfolio, and Design Hotels.

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Five steps to avoid a cloud data breach


million MGM Resort hotels guests were published on a hacking forum, the result of a cloud server data breach. Read Sally Adam list five steps to avoid a cloud data breach on Sophos Blog : Earlier this week the personal details of more than 10.6

Marriott data breach exposed 5 million unencrypted passport numbers


More than 5 million unencrypted passport numbers were stolen as part of the Marriott data breach last year, according to an update from the hotel giant. based hotel chain revealed in an online […]. The information accessed in the breach, which was first disclosed on Nov. 30th, also includes approximately 20.3 million encrypted passport numbers, the Bethesda, Md.-based Cyber Security News

Creating a User Experience Fit for a Mobile Workforce

Dell EMC

I use internet connections at airports, coffee bars and hotel lobbies, and the amount of time I spend online in each case can vary between five minutes and two hours.

The Dumpster Effect

Let's Grow Leaders

My husband and I approached the hotel for a wedding. We were staying on premium points (read that, free) for which I’m grateful, so I won’t disclose the hotel brand.

CEOs Priorities For The 2020

CEO Insider

The best hotels in Belgrade, Serbia for business travelers, 2019. The business leaders we speak and work with every day have a sense of the opportunity ahead.

Insight IGNITE: DevOps, Cloud and Cyber From Iceland With Love

I had the pleasure recently of attending my first Insight IGNITE event, which was held at the ION Adventure Hotel in enchanting Iceland. It was also my first trip to Iceland.

Technology Trends in the Travel Industry


It is important for travel companies, hotels and organizations to stay up with the latest developing innovation patterns. Technology plays an important role in travel industry organizations. It expands the effectiveness of business tasks and improves clients experience. This will guarantee they don’t fall behind competitors. Internet of Things (IoT) Internet of Things (IoT) is […]. Posts

Is the U.S. driving in the internet slow lane?


There can be multiple answers, since people can work in an office, their own homes, or in a public space such as a coffee shop or hotel. How’s the internet speed where you’re working? But by far the most common response to that question is, “Not fast enough!” ” Sure, maybe it’s never fast enough for […].