article thumbnail

Is the Future of Hotels Contactless?

Battery Ventures

We talk to the founder of one of those startups, hotel-software provider Mews*, in this episode of Powered by Battery. At Mews, employees started a program to urge hotel operators to offer low-cost rooms to medical personnel who needed places to stay during the pandemic.

Hotels 98
article thumbnail

Robots Running Hotels

CTOvision

The first hotel to be completely run by robots opened Friday, July 17th in Japan. The Weird Hotel in Japan where the front desk is staffed by ROBOTS opens (dailymail.co.uk). Japanese equips hotel with dinobots to greet foreigners (vr-zone.com). Hotel in Japan Run Almost Entirely By Robots Which Includes a Front Desk Raptor and an Android Bellhop (retailhellunderground.com). Japan's robot hotel is for you (pcworld.com).

Hotels 116
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Hotel Price Prediction: Hands-On Experience of ADR Forecasting

Altexsoft

Hotel price prediction is a critical aspect of the travel industry, and with the rise of machine learning , it has become more precise and accurate. This blog post will delve into the challenges, approaches, and algorithms involved in hotel price prediction. Hotel software.

Travel 52
article thumbnail

Metasearch in Hospitality: an Overview of Hotel Search Engines

Altexsoft

In April 2020, the hotel occupancy in the US dropped to its lowest level ever — the bewildering 24.5 The annual average was roughly 44 percent, which means that more than half of hotel rooms were empty during the whole year. Google Hotel Ads.

Hotels 119
article thumbnail

Smart Hotel Trends for Next Decade: From Robots to Digital Detox

Altexsoft

In this Christmas post, we’ll look into the idea of smart hotels, find out which cutting edge innovations are behind it, and sneak a glance at some of the hospitality industry tech pioneers. What does a smart hotel mean for a guest? How Alexa works in hotels.

Travel 111
article thumbnail

How to create a Hotel Booking Website and an App

VironIT

You’ve got an idea of creating a hotel booking website, now what? In this article we consider the market, how do hotel booking websites work, business models, trends, software functionalit?. Comment on ways of creating a hotel booking website, mobile app and how much does it cost. The market observation Due to Smartertravel.com – two-time […]. Posts

Hotels 74
article thumbnail

Hotel Concierge Software: Modules and Integrations

Altexsoft

Today, a hotel concierge is the person whose job is to assist the guest with any request or problem — be it arranging a manicure, an urgent dry cleaning, or a pet walk. Key features of hotel concierge software. Key features of hotel concierge software. Hotel PMS overview.

Hotels 64
article thumbnail

How To Create A Successful App For Hotel Booking and Flight Search In 2020

Xicom

Here, I am sharing some technology trends for online booking to answer the most frequently asked questions: How sustainability is driving hotel decisions? Thus, the flight booking and hotel stay procedure should be simple.

Hotels 52
article thumbnail

Three Ways Technology will Help Hotels, Restaurants and Travel Adapt

IDC

Learn how the future of the Hospitality Industry is evolving with technologies like security, AI process automation and robots with IDC's Dorothy Creamer. Industry AI Automation featured hospitality robots security

Hotels 128
article thumbnail

Hotel Booking APIs: Wholesalers, Channel managers, and GDS

Altexsoft

If you want to sell/advertise hotel rooms, you inevitably stumble over these three technical pitfalls: How do you find hotel room APIs and what kind of providers are out there? How do you find hotel content? How do you map hotel room inventory? Bonus) APIs for hotels.

Hotels 85
article thumbnail

Leaked Details of 142 Million MGM Hotel Guests Found for Sale on Dark Web

CTOvision

Researchers have found 142 million personal details from former guests at the MGM Resorts hotels for sale on the Dark Web, evidence that a data leak from the hotel chain […].

Hotels 97
article thumbnail

Direct Booking Success: How Hilton, Marriott, La Quinta, and More Hotels Boost Direct Sales

Altexsoft

Hotels have been experiencing a surge of direct bookings during the pandemic. Yes, while the overall number of bookings dropped due to COVID-19, hotels’ brand.com websites became the third most popular booking channel , in some cases even surpassing Expedia traffic.

Travel 98
article thumbnail

Hospitality Connectivity Landscape: Choosing Solutions for Your Hotel

Altexsoft

When a hotel business grows, its technical capabilities expand, too. Or you keep your boutique hotel small and cozy, but don’t want to miss a chance and make your guest service better, using technologies. We have already described the basic structure of hotel property management system (PMS) , explaining how hotels can effectively function using software solutions. What is Hotel Property Management System? Structure of a hotel PMS. Hotel RMS.

Hotels 85
article thumbnail

Central Reservation System for Hotels: CRS Functionality and Software Explained

Altexsoft

Today, the share of walk-ins in the hotel industry keeps reducing annually. At the time of global digitalization, 75 percent of all hotel bookings are made online. Everything changes over the years, including hotel booking. So, what is a hotel CRS? Hotel booking process.

Travel 76
article thumbnail

Hotel Booking Engine: How to Boost Direct Bookings

Altexsoft

In 2021, the biggest challenge hotels face is successfully recovering from the COVID-19 impact. Even before the pandemic, when travel was booming, hotels — especially of middle and small sizes — experienced difficulties of another sort. Develop or upgrade your hotel website.

Travel 69
article thumbnail

Hotel POS Systems: Main Types, Features, and Integrations

Altexsoft

Where does hotel revenue come from? In this article, we will talk about how point-of-sale systems help streamline hotel’s operations, what their main types and functionality are, and how they are integrated with other hotel management software. Hotel POS system key features.

Travel 64
article thumbnail

Benefits of Outsourcing Staff Services and Platforms in the Hotel Industry

Strategy Driven

Hotel business owners must find the best candidates for the various roles in a hotel. The trends in the hotel sector are evolving. A hotel strategy should be synced with modern-day needs, ranging from the increase in costs to customer demand and expectations.

Hotels 48
article thumbnail

Tips on hotel marketing 2019 (including email marketing)

Strategy Driven

Promoting your hotel to your target audience, increasing occupancy rates and online bookings, maximising your ROI and engaging with guests can often be an overwhelming task. Smaller hotels however, usually rely on one or two individuals to organise all their hotel’s marketing strategies.

Hotels 26
article thumbnail

Hotel With A Pool? 4 Ways To Keep It Sparkly Clean

Strategy Driven

Having a pool as an owner of a hotel can provide many benefits ; more customers, better views, and overall nicer experience for everyone involved. If you neglect your hotel pool, it will quickly become unusable.

Hotels 37
article thumbnail

Guide to Digitizing Hotel Upselling and Cross-Selling: Strategies and Tools

Altexsoft

Upselling and cross-selling provide hotel owners and managers with the ability to drive greater profit from the same guest by timely offering valuable services. What is hotel upselling and cross-selling? Hotel upselling and cross-selling differences.

Travel 59
article thumbnail

Hotel Front Desk Software: Functionality, Benefits, and Implementation Scenarios

Altexsoft

However, there are still hotels that rely on pen and paper or Excel spreadsheets to assign rooms, maintain booking records, register guests, invoice them, and address their complaints. Some hotels go even further and implement self-service check-in and facial recognition features.

Travel 52
article thumbnail

Hotel Revenue Management: Solutions, Best Practices, Revenue Manager’s Role

Altexsoft

A hotel jam-packed with people isn’t always a profitable hotel. Hotels employ various revenue management techniques and strategies aimed at increasing the bottom line. Compared to airlines, revenue management in hotels evolves slowly. Seventy-one percent of hotel businesses worldwide are looking for smarter and more efficient ways to do business, according to Global Hotel Business Index 2018. What is hotel revenue management?

Hotels 66
article thumbnail

Hotel Online Payments: How and Why to Transform Your Payment Process

Altexsoft

Let’s be honest, for many hotels, payment functionality is not a priority. But if you work in the hospitality business, you must have noticed that the way people book and pay for hotels has changed, especially since the start of the pandemic. Hotel payments challenges.

Travel 52
article thumbnail

RevPAR, Occupancy Rate, ADR, and Other Hotel Metrics: How to Evaluate Your Property’s Performance

Altexsoft

In the hospitality industry, choosing the right metrics and carefully tracking them can help you as the hotelier or hotel manager to understand how your hotel is performing, compare it with your competitors, and possibly find the weak points and opportunities for improvement.

Travel 64
article thumbnail

Sentiment Analysis in Hotel Reviews: Developing a Decision-Making Assistant for Travelers

Altexsoft

How long does it take an average traveler to pick up a hotel? We stayed at this hotel for five days” is neutral, “I liked staying here” is positive, and. “I I disliked the hotel” is negative. First, you have to gather real reviews left by hotel guests.

Hotels 64
article thumbnail

[Ebook] Alexa for Hotels: A New Personal Assistant to Wow Your Hotel Guests

Daffodil Software

In this digital age, voice assistant technologies are constantly evolving at an exponential rate across the world. According to research by IDC, the worldwide market of voice-enabled devices is expected to grow at a 12% CAGR from 2018-2022. Voice User Interface Alexa hospitality

Hotels 40
article thumbnail

Two in Three Hotel Websites Leak Guest Booking Details and Allow Access to Personal Data

Symantec

Hospitality services’ websites may leak your booking details, allowing others to view your personal data or even cancel your reservation

Hotels 112
article thumbnail

Hotel Channel Managers: Key Providers and How to Choose a Channel Manager

Altexsoft

In one Hotel Hell episode, lodge guests had to search for a front desk employee by themselves. What is a hotel channel manager? If you’re new to the hotel distribution, we have a video explainer to provide you with a broad picture. It literally connects the hotel’s PMS to those channels, so property owners can instantly and simultaneously distribute all their rooms on the Internet, and have reservations delivered back to them just as fast.”.

Hotels 79
article thumbnail

Hotel Technical Specifications: Distribution, Payment, Smart Device, and Back Office Standards by HTNG and OpenTravel

Altexsoft

While the aviation industry gets to enjoy a better way to deliver prime customer experience, hotels remain a few steps back. For example, the Operational Excellence pillar created tech specifications for how Customer Profiles should look like in a hotel’s Property Management System (PMS).

Travel 52
article thumbnail

Price Forecasting: Applying Machine Learning Approaches to Electricity, Flights, Hotels, Real Estate, and Stock Pricing

Altexsoft

Travel and hospitality: flight and hotel price predictions for end customers. Challenges of flight and hotel price forecasting: undisclosed approaches to revenue management and pricing strategies, no up-to-date information about inventory. Prices for airline tickets or hotel rooms are as unpredictable as British weather: A price for the same room or seat may change several times in 24 hours.

article thumbnail

Hacker Simple Nomad’s personal opsec tips (Q&A)

The Parallax

“ I had an incident occur in my hotel room at Black Hat. One rough analogy to that is hotel room privacy when traveling. I had an incident occur in my hotel room at Black Hat. I had a run-in with the hotel security there. Do you feel that if more hackers at DefCon last summer had adopted your model, there would’ve been fewer problems with hotel security ? Do you trust the safes in the hotel room?

Hotels 131
article thumbnail

HP Headed to Hotel California?

Women on Business

HP has made some controversial decisions lately, but is Meg Whitman a great strategic move or the kiss of death for this once great tech company? HP announced Whitman’s appointment on September 22, 2011 but given the public comments, customers seem to think it’s a bad choice. It’s my stance that HP usually leaps before it looks and I am not sure that I am sold on Whitman as the new CEO. So let’s look. at some of their past strategy choices and follow the yellow brick road.

Hotels 60
article thumbnail

Direct Hotel Booking APIs: How Katanox, Impala, and HyperGuest Reinvent the Industry

Altexsoft

So, hotel selling became a messy business that leaves many of its players unsatisfied. Learn more about the complex politics of hotel-OTA relationships in this video. In recent years, a few startups have sprung up to disrupt hotel distribution. Integration for hotels.

Travel 52
article thumbnail

AirBnB Acquires Last-Minute Hotel Booking App HotelTonight: A Look Back at HotelTonight’s Early Days

Battery Ventures

On March 7, 2019, Airbnb announced its agreement to acquire HotelTonight*, a hotel-booking service focused on making last-minute trips easy and fun by offering guests seamless, on-demand booking for boutique and independent hotels. The post AirBnB Acquires Last-Minute Hotel Booking App HotelTonight: A Look Back at HotelTonight’s Early Days appeared first on Powered by Battery.

Hotels 40
article thumbnail

Symantec Government Symposium 11 March 2014 at the Renaissance Hotel Washington DC

CTOvision

By Bob Gourley DC seems to have a cyber security related event every week. No kidding. You have to pick and chose and only go to the best or you will never get any work done. How do you pick the right events? My recommendation is to look for events that have a good mix of thought leaders from a variety of organizations and sectors of the economy, since that is an indicator that there will be a good sharing of lessons learned.

Hotels 104
article thumbnail

Hotel Rate Shopping: Using Rate Intelligence for Revenue Management

Altexsoft

But does it mean that hotels must get used to living in the OTAs’ shadow and be content with monstrous fees and rate parity rules? Let’s talk about the many opportunities that rate shopping might bring for a hotel. You can’t run a hotel business today without working with OTAs.

Travel 59
article thumbnail

How Omni-Channel Apps help Hospitality Provide a Superior Customer Experience

ShepHertz

General Blogs marketing automation in hotels marketing automation in hospitality mobile apps in hospitalityDigitization has arrived in every business vertical and it is here to stay. It is up to us to either leverage it to get a competitive advantage or just be left behind. Talking about hospitality, the sky is the limit […]. The post How Omni-Channel Apps help Hospitality Provide a Superior Customer Experience appeared first on ShepHertz App42 Blog.

Hotels 69
article thumbnail

7 Tips for Getting the Most out of EDGE 2019

PowerSchool

Not to brag, but our two host hotels are amazing! Empowered Teachers School Operations Student Growth Conference Tips EDGE keynote EDGE Orlando EDGE panel EDGE sessions EdTech Conference PowerSchool EDGE PowerSchool EDGE app PowerSchool EDGE dates PowerSchool EDGE FAQ PowerSchool EDGE hotel PowerSchool EDGE sessions PowerSchool EDGE speakers PowerSchool EDGE sponsors PowerSchool University OrlandoIt’s almost time to head to Florida for PowerSchool EDGE, Feb.

Hotels 67
article thumbnail

Hotel Mapping Tools: How GIATA, Gimmonix, DataBindR, and Other Solutions Work

Altexsoft

When I put in the hotel name in Google map, I see one location. This is not so for every hotel, but I am not sure if some hotels aren’t somehow gaming the system. ”. No, hotels and OTAs are not fooling anybody, at least not on purpose. The technology that helps solve this issue is called hotel, distribution, or content mapping. What is hotel mapping? But, hotel mapping software helps you regain that control and unify the content. Hotel name.

Hotels 18
article thumbnail

Suspect a hidden camera in your Airbnb or hotel? Here’s how to tell

The Parallax

The problem of surreptitious guest surveillance isn’t limited to home rental organizations, of course: A hotel chain was caught spying on more than 1,600 guests across 10 South Korean cities in March. In the years since Airbnb and its competitors have launched, there have been dozens of reports of hosts using hidden cameras to spy on their guests.

Hotels 18