Robots Running Hotels


The first hotel to be completely run by robots opened Friday, July 17th in Japan. The Weird Hotel in Japan where the front desk is staffed by ROBOTS opens ( Japanese equips hotel with dinobots to greet foreigners ( Hotel in Japan Run Almost Entirely By Robots Which Includes a Front Desk Raptor and an Android Bellhop ( Japan's robot hotel is for you (

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Is the Future of Hotels Contactless?

Battery Ventures

We talk to the founder of one of those startups, hotel-software provider Mews*, in this episode of Powered by Battery. Mews’ founder, Czech-born Richard Valtr, comes from a family of hotel operators in Europe and has a far-reaching vision of how hotels can offer better service to customers—through technology. At Mews, employees started a program to urge hotel operators to offer low-cost rooms to medical personnel who needed places to stay during the pandemic.


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Hotel Booking APIs: Wholesalers, Channel managers, and GDS


If you want to sell/advertise hotel rooms, you inevitably stumble over these three technical pitfalls: How do you find hotel room APIs and what kind of providers are out there? How do you find hotel content? How do you map hotel room inventory? Bonus) APIs for hotels.

Leaked Details of 142 Million MGM Hotel Guests Found for Sale on Dark Web


Researchers have found 142 million personal details from former guests at the MGM Resorts hotels for sale on the Dark Web, evidence that a data leak from the hotel chain […].

Three Ways Technology will Help Hotels, Restaurants and Travel Adapt


Learn how the future of the Hospitality Industry is evolving with technologies like security, AI process automation and robots with IDC's Dorothy Creamer. Industry AI Automation featured hospitality robots security

How To Create A Successful App For Hotel Booking and Flight Search In 2020


Here, I am sharing some technology trends for online booking to answer the most frequently asked questions: How sustainability is driving hotel decisions? Thus, the flight booking and hotel stay procedure should be simple.

Central Reservation System for Hotels: CRS Functionality and Software Explained


Today, the share of walk-ins in the hotel industry keeps reducing annually. At the time of global digitalization, 75 percent of all hotel bookings are made online. Among that, 40 percent of the reservations are made via, 32 percent — via other aggregators, and 21 percent — through a hotel’s website. That clearly shows the vital importance of connection to various online booking channels for a hotel to thrive and attract more customers.

Hospitality Connectivity Landscape: Choosing Solutions for Your Hotel


When a hotel business grows, its technical capabilities expand, too. Or you keep your boutique hotel small and cozy, but don’t want to miss a chance and make your guest service better, using technologies. We have already described the basic structure of hotel property management system (PMS) , explaining how hotels can effectively function using software solutions. What is Hotel Property Management System? Structure of a hotel PMS. Hotel RMS.

How to create a Hotel Booking Website and an App


You’ve got an idea of creating a hotel booking website, now what? In this article we consider the market, how do hotel booking websites work, business models, trends, software functionalit?. Comment on ways of creating a hotel booking website, mobile app and how much does it cost. The market observation Due to – two-time […]. Posts

Hotel Revenue Management: Solutions, Best Practices, Revenue Manager’s Role


A hotel jam-packed with people isn’t always a profitable hotel. Hotels employ various revenue management techniques and strategies aimed at increasing the bottom line. Compared to airlines, revenue management in hotels evolves slowly. Seventy-one percent of hotel businesses worldwide are looking for smarter and more efficient ways to do business, according to Global Hotel Business Index 2018. What is hotel revenue management?

Hotel Technical Specifications: Distribution, Payment, Smart Device, and Back Office Standards by HTNG and OpenTravel


While the aviation industry gets to enjoy a better way to deliver prime customer experience, hotels remain a few steps back. For example, the Operational Excellence pillar created tech specifications for how Customer Profiles should look like in a hotel’s Property Management System (PMS).

Tips on hotel marketing 2019 (including email marketing)

Strategy Driven

Promoting your hotel to your target audience, increasing occupancy rates and online bookings, maximising your ROI and engaging with guests can often be an overwhelming task. This is where hotel marketing comes to the fore, because it includes a range of strategies that can be combined into one cohesive marketing campaign. Smaller hotels however, usually rely on one or two individuals to organise all their hotel’s marketing strategies.

[Ebook] Alexa for Hotels: A New Personal Assistant to Wow Your Hotel Guests

Daffodil Software

In this digital age, voice assistant technologies are constantly evolving at an exponential rate across the world. According to research by IDC, the worldwide market of voice-enabled devices is expected to grow at a 12% CAGR from 2018-2022. Voice User Interface Alexa hospitality

Price Forecasting: Applying Machine Learning Approaches to Electricity, Flights, Hotels, Real Estate, and Stock Pricing


Travel and hospitality: flight and hotel price predictions for end customers. Challenges of flight and hotel price forecasting: undisclosed approaches to revenue management and pricing strategies, no up-to-date information about inventory. Prices for airline tickets or hotel rooms are as unpredictable as British weather: A price for the same room or seat may change several times in 24 hours.

Hotel Channel Managers: Key Providers and How to Choose a Channel Manager


In one Hotel Hell episode, lodge guests had to search for a front desk employee by themselves. What is a hotel channel manager? If you’re new to the hotel distribution, we have a video explainer to provide you with a broad picture. It literally connects the hotel’s PMS to those channels, so property owners can instantly and simultaneously distribute all their rooms on the Internet, and have reservations delivered back to them just as fast.”.

Two in Three Hotel Websites Leak Guest Booking Details and Allow Access to Personal Data


Hospitality services’ websites may leak your booking details, allowing others to view your personal data or even cancel your reservation

HP Headed to Hotel California?

Women on Business

HP has made some controversial decisions lately, but is Meg Whitman a great strategic move or the kiss of death for this once great tech company? HP announced Whitman’s appointment on September 22, 2011 but given the public comments, customers seem to think it’s a bad choice. It’s my stance that HP usually leaps before it looks and I am not sure that I am sold on Whitman as the new CEO. So let’s look. at some of their past strategy choices and follow the yellow brick road.

Symantec Government Symposium 11 March 2014 at the Renaissance Hotel Washington DC


By Bob Gourley DC seems to have a cyber security related event every week. No kidding. You have to pick and chose and only go to the best or you will never get any work done. How do you pick the right events? My recommendation is to look for events that have a good mix of thought leaders from a variety of organizations and sectors of the economy, since that is an indicator that there will be a good sharing of lessons learned.

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AirBnB Acquires Last-Minute Hotel Booking App HotelTonight: A Look Back at HotelTonight’s Early Days

Battery Ventures

On March 7, 2019, Airbnb announced its agreement to acquire HotelTonight*, a hotel-booking service focused on making last-minute trips easy and fun by offering guests seamless, on-demand booking for boutique and independent hotels. The post AirBnB Acquires Last-Minute Hotel Booking App HotelTonight: A Look Back at HotelTonight’s Early Days appeared first on Powered by Battery.

Hacker Simple Nomad’s personal opsec tips (Q&A)

The Parallax

“ I had an incident occur in my hotel room at Black Hat. One rough analogy to that is hotel room privacy when traveling. I had an incident occur in my hotel room at Black Hat. I had a run-in with the hotel security there. Do you feel that if more hackers at DefCon last summer had adopted your model, there would’ve been fewer problems with hotel security ? Do you trust the safes in the hotel room?

Hotels 110

Hotel Mapping Tools: How GIATA, Gimmonix, DataBindR, and Other Solutions Work


When I put in the hotel name in Google map, I see one location. This is not so for every hotel, but I am not sure if some hotels aren’t somehow gaming the system. ”. No, hotels and OTAs are not fooling anybody, at least not on purpose. The technology that helps solve this issue is called hotel, distribution, or content mapping. What is hotel mapping? But, hotel mapping software helps you regain that control and unify the content. Hotel name.

Most Popular Hotel APIs by Bed Banks, Channel Managers, GDSs, OTAs, and Connectivity Businesses


If you want to sell/advertise hotel rooms (and you aren’t a hotel), you inevitably stumble over these three technical problems: How to find hotel rooms APIs and what kinds of providers are even there? How to find hotel content? How to map hotel rooms inventory? Sure, there are lots of other problems you have to fight through to set up your connection with hotels. And there are direct channels for hotels. Full hotel pricing details.

Hotel Data Management: Solutions and Practices to Turn Information into a Valuable Asset


Hotel business produces a plethora of data literally every moment. Let’s take a closer look at major data management processes — data collecting, storing, and analyzing — as applied to the hotel domain. Hotel data collection: what and where to look for. A key challenge of hotel data management is the high diversity of available information. Important hotel data sets and overlaps between them. Pricing data from numerous hotels collected by Rate360.

Suspect a hidden camera in your Airbnb or hotel? Here’s how to tell

The Parallax

The problem of surreptitious guest surveillance isn’t limited to home rental organizations, of course: A hotel chain was caught spying on more than 1,600 guests across 10 South Korean cities in March. In the years since Airbnb and its competitors have launched, there have been dozens of reports of hosts using hidden cameras to spy on their guests.

Starting a Hotel Business: A Guide

Strategy Driven

Starting and managing a hotel is a complex task which is not suited to every entrepreneur, but for some, it can be a lucrative and rewarding project with the opportunity for creativity alongside hospitality. A hotel business can be a stand-alone luxury villa, cottage or house, a large building with multiple rooms up to something more like a skyscraper with hundreds if not thousands of rooms. Is the hotel business right for you? How much does it cost to start a hotel business?

7 Tips for Getting the Most out of EDGE 2019


Not to brag, but our two host hotels are amazing! Empowered Teachers School Operations Student Growth Conference Tips EDGE keynote EDGE Orlando EDGE panel EDGE sessions EdTech Conference PowerSchool EDGE PowerSchool EDGE app PowerSchool EDGE dates PowerSchool EDGE FAQ PowerSchool EDGE hotel PowerSchool EDGE sessions PowerSchool EDGE speakers PowerSchool EDGE sponsors PowerSchool University OrlandoIt’s almost time to head to Florida for PowerSchool EDGE, Feb.

Marriott says 5.2 million guest records were stolen in another data breach


The hotel giant said Tuesday it discovered in late February the breach of an unspecified property system at a franchise hotel. The hackers obtained the login details of two employees, a hotel statement said, and […]. Marriott has confirmed a second data breach in three years — this time involving the personal information on 5.2 million guests.

4 Tips To Running A Successful Hotel

Strategy Driven

A hotel can offer a lucrative and rewarding business venture, but it is crucial that you take the right steps to ensure that your business grows and becomes a success. With this in mind, here are four tips to running a successful hotel. The location of your hotel will have a significant impact on its success. Typically, hotels in busy city centers or near major transport hubs tend to get the most business. Keep in mind that customer reviews can make or break a hotel.

In post-massacre Vegas, security policies clash with privacy values

The Parallax

LAS VEGAS—Hackers gathered here for the annual Black Hat and DefCon conferences, among others, are sounding privacy alarms as hotel security personnel along the Las Vegas Strip demand access to their rooms. Except for Tuscany, which is independent, all those hotels listed are owned by either Caesars Entertainment or MGM Resorts International. Of those hotels, only a representative from Caesars returned a request for comment. The hotel responded by locking him out of his room.

How Omni-Channel Apps help Hospitality Provide a Superior Customer Experience


General Blogs marketing automation in hotels marketing automation in hospitality mobile apps in hospitalityDigitization has arrived in every business vertical and it is here to stay. It is up to us to either leverage it to get a competitive advantage or just be left behind. Talking about hospitality, the sky is the limit […]. The post How Omni-Channel Apps help Hospitality Provide a Superior Customer Experience appeared first on ShepHertz App42 Blog.

How CIOs Can Help To Get More People To Take Cruises

The Accidental Successful CIO

Worldwide the global cruise industry accounts for just 2% of the world’s hotel rooms. Business boat cruise cruise line drunk expectations hotel room norovirus old people onboard services passengers travel-professionalGetting more people on the boat is going to take technology Image Credit: chumlee10. So the people with the CIO job who work for the big cruise lines have a bit of a problem on their hands.

Marriott data breach exposed 5 million unencrypted passport numbers


More than 5 million unencrypted passport numbers were stolen as part of the Marriott data breach last year, according to an update from the hotel giant. based hotel chain revealed in an online […]. The information accessed in the breach, which was first disclosed on Nov. 30th, also includes approximately 20.3 million encrypted passport numbers, the Bethesda, Md.-based Cyber Security News

Hot Desking, Dedicated Desks And Coworking Spaces – What You Need To Know

Strategy Driven

Managing Your People business management coworking space dedicated desk Entrepreneurship Hot Desking hotelling managing your business managing your people strategydrivenIf joining a coworking space, one can get lost in a maze of spaces, each offering similar amenities but also being very different in culture and attitude. In New Zealand’s coworking landscape, you can find a mash-up of spaces, but choosing one depends on the fit of your business.

Contactless Guest Experience as the Future of Hospitality


Several hotels around the world now use technology solutions to automate their check-in, in-room, and check-out experiences for visitors. However, the idea of contactless hotel experiences isn’t entirely a new one. Digital Concierge Bots for Hotels.

The top cyber stories of December 2018


The top cyber stories of December 2018 Marriott data breach The Marriott hotel group revealed that the systems of its “Starwood” division had been compromised and could have leaked detailed data on as many as half a billion customers. The Starwood group includes such major hotel brands as Sheraton, Westin and W hotels, among many […].