ITIL certification guide: Costs, requirements, levels, and paths
CIO
JULY 7, 2023
Candidates for the ITIL 4 Foundation exam should have a basic understanding of creating valuable products and services for customers and stakeholders, the basic principles of ITIL 4, the four dimensions of service management, best practices of ITIL 4, and key concepts of Lean, agile, and DevOps.
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