How Retailers Use Artificial Intelligence to Innovate Customer Experience and Enhance Operations
Altexsoft
JUNE 6, 2019
In-store cameras and sensors detect each product one takes from a shelf, and items are being added to a virtual cart while a customer proceeds. Physical stores still have a lion’s share of sales, but the tendency of the growing demand for online experiences shouldn’t be ignored. Source: Forrester Consulting. Amazon Go stores.
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