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Call center automation software vendor Replicant raises $78M

TechCrunch

According to one survey , only 10% of contact center agents reach proficiency in fewer than two months. “[With the new capital,] we plan to ramp up investment in our customer success team to onboard new customers,” cofounder and CEO Gadi Shamia told TechCrunch via email.

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Payroll provider Symmetrical.ai nabs $18.5M to streamline employee payouts

TechCrunch

told TechCrunch via email, as well as the growth of the core 65-person team. previously cofounded Turbine Analytics, an investment information processing company based in Poland. Symmetrical’s self-service dashboard allows HR teams to connect different payroll systems and customize how they appear. For example, U.S.

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Summary from the 30 July Analyst Forum

CTOvision

And we are surveying 280 people who engaged with us to ensure we are capturing the most important results of the event as well as gaps this community believes we should be collectively tackling to improve the state of analysis. Nolte pointed out that there are now technically illiterate students and technologists with little worldliness.