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5 hot IT budget investments — and 2 going cold

CIO

This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). Enterprise communications services saw slow but steady 1.6% The unified communications market’s meager 1.6% in 2023, the firm says.

Budget 363
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How Leading Companies Support Remote Work and Digital Experience

Kentik

It’s important to note that cloud providers can also have capacity constraints, as we saw this past week on Azure. Alex mentioned Zoom uses the Kentik platform for the analytics to drive those decisions. Those who are bursting are often using “spot” or on-demand instances. New Projects to Expand Infrastructure.

Company 72