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3 ways to break out of AI ‘pilot purgatory’

CIO

Because GenAI can manifest human-like cognitive behavior in roles ranging from a direct report to a co-pilot to a coach (or a confidante, and more), in concept, it could play a part in every aspect of your customer value proposition that involves people. No one today looks back fondly on the time their organization spent in “pilot purgatory.”

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The ‘Great Retraining’: IT upskills for the future

CIO

When the timing was right, Chavarin honed her skills to do training and coaching work and eventually got her first taste of technology as a member of Synchrony’s intelligent virtual assistant (IVA) team, writing human responses to the text-based questions posed to chatbots.

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Tech’s latest controversy? The return of the five-day, in-person work week

TechCrunch

Every LinkedIn "influence," VC, and "career coach" seems to be on the RTO train. Artificial intelligence is having (another) moment — which means scrappy innovation is getting some deserved, if not buzzy, attention. 6 investors discuss why AI is more than just a buzzword in biotech. Seen on TechCrunch.