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The year’s top 10 enterprise AI trends — so far

CIO

And at the end of March, Italy banned ChatGPT entirely, before unbanning it again about a month later. The world has flipped since 2022,” says David McCurdy, chief enterprise architect and CTO at Insight. Existing technology just doesn’t surface the most relevant content consistently and easily enough,” he says.

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For IT leaders, operationalized gen AI is still a moving target

CIO

But by May 2023, according to an IDC survey, 65% of companies were using gen AI, and in September, that number rose to 71%, with another 22% planning to implement it in the next 12 months. Plus, when you add in cloud-based gen AI tools like ChatGPT, the percentage of companies using gen AI in one form or another becomes nearly universal.

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Upskilling ramps up as gen AI forces enterprises to transform

CIO

Most recently, in June, it spent $650 million to buy Casetext, a 104-employee company that offers an AI assistant for legal professionals powered by OpenAI’s GPT-4, the same large language model (LLM) behind ChatGPT. It covered the basics of AI and machine learning, generative AI and LLMs.

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Regulatory uncertainty overshadows gen AI despite pace of adoption

CIO

It’s no surprise, then, that according to a June KPMG survey, uncertainty about the regulatory environment was the top barrier to implementing gen AI. The company also prohibits staff from using ChatGPT to write letters to clients. And with large language models (LLM), data governance is in its infancy.

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7 key questions CIOs need to answer before committing to generative AI

CIO

“We take a photo of your teeth with your phone and we generate a 3D model representation and we can project with AI what a straightening plan would look like, how long it would take, and what it would look like when we’re done.” This may also change in the future as the technology improves. Insight, for example, runs OpenAI’s GPT 3.5

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6 generative AI hazards IT leaders should avoid

CIO

OpenAI’s recent announcement of custom ChatGPT versions make it easier for every organization to use generative AI in more ways, but sometimes it’s better not to. Some of the most vocal complaints about generative AI have come from authors and artists unhappy at having their work used to train large language models (LLMs) without permission.

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6 most underhyped technologies in IT — plus one that’s not dead yet

CIO

Generative AI and, more specifically, ChatGPT captivated the corporate world in 2023, with board directors, CEOs, and other executives fawning (and sometimes fearing) the technology. Isn’t it time some of those overlooked and underappreciated technologies get their due? What does that really mean and what does it take?