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Why Customer Success Is More Critical Than Ever At Cloud-Native Companies

Battery Ventures

Most technology companies selling products on a subscription basis—instead of through perpetual software licenses, which are hard to rip and replace—realize they need a robust customer-success function to keep users from churning away. Excludes ForeScout, SailPoint, Carbon Black, and Nutanix* due to lack of disclosed metrics.

Cloud 69
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Turnover Ratio, Return Rate, Shrinkage, and Other Inventory KPIs to Manage Your Stock

Altexsoft

Analyzing inventory KPIs and their dynamics helps decision-makers optimize stock-related processes, reduce costs, and ultimately improve the business’s bottom line. In our overview, we’ll stick to the generally accepted categorization that divides inventory KPIs into 3 groups: sales KPIs, operational KPIs, and receiving KPIs.

KPI 52
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How to Build a Product Marketing Strategy for Your Software Solution

Altexsoft

When it entered the market in 1881, dentists used it to clean their instruments, but by the 1920s, people were buying it to get rid of bad breath. In this article, we will explain how to create a step-by-step product marketing strategy for your software solution. It sets the direction for product development and marketing.