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Best Practices for Communicating with Customers During an Outage

xmatters

When an incident does inevitably occur, communication is critical while your teams are working to minimize the impact and expedite a solution. Customer service and communications teams, however, must prioritize establishing effective communication with impacted users. Both teams have the right frame of mind, they need to be aligned.

B2C 52
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Executive Round Table with Kent Barner and Jay Reed

TechFides Blog

At CIO Suite, Kent’s team (2 resources) offers four core services: IT Solutions Health Check Fractional CIO Services (i.e. The other pillars are Mergers and Acquisitions, from buy-side due diligence and post-transaction integration. And then lastly, G.S.D., Servicing individuals is an interesting space.

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Slope brings on new CFO, customers, capital as it rises to offer businesses buy now, pay later

TechCrunch

During that six-month period, they saw around 121% growth month over month and signed up enough enterprise customers to grow more than 20 times in the quarter, while its waitlist grows each week, Deng told TechCrunch. It has a small team of eight right now and plans to grow that to 30 over the next five months. Image Credits: Slope.