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FSI Member Spotlight Episode #18 – Jeff Horvath

Praxent

Jeff Horvath – There’s three of us on the founding team in DigiPli, and all of us spent the last 25 plus years working for major financial institutions, either in a legal or compliance or I.T. And we saw that the systems and processes there, from an AML perspective, were a mess, and there are clearly better ways to do things.

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Best Practices for Communicating with Customers During an Outage

xmatters

When an incident does inevitably occur, communication is critical while your teams are working to minimize the impact and expedite a solution. Customer service and communications teams, however, must prioritize establishing effective communication with impacted users. Both teams have the right frame of mind, they need to be aligned.

B2C 52
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Executive Round Table with Kent Barner and Jay Reed

TechFides Blog

At CIO Suite, Kent’s team (2 resources) offers four core services: IT Solutions Health Check Fractional CIO Services (i.e. The other pillars are Mergers and Acquisitions, from buy-side due diligence and post-transaction integration. Building automation systems are improving, getting smarter, and moving in that same direction.