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Apply Service Management Beyond IT? No-Brainer.

Ivanti

Plus, we can’t forget they’re also being asked to justify the value of capital and OpEx investments to prove IT is in alignment with strategic business objectives. IT has been going above and beyond the call of duty to maintain business continuity – and some. It’s Clear: IT Maturity is the Way Out.

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Cybersecurity Snapshot: CISOs Are Happier, but Dev Teams Still Lack Secure Coding Skills

Tenable

Compensation Security budget Career development Executive visibility Organizational support Among these 5 elements, the ones with the lowest satisfaction scores were the ones most closely linked to money: budget and compensation.

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15 ITSM ITIL Metrics for Tracking Incident and Service Management Success

Samanage

Focus on the metrics that can help you achieve your most important business objectives, whether you’re concentrating on customer satisfaction or better business continuity — or both. Simply add up the total budget for staff and technology to operate the service desk, and divide by that number of tickets resolved.

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The Big Picture of Business – Achieving the Best by Preparing for the Worst: Lessons Learned from High-Profile Crises, part 4 of 4

Strategy Driven

Elements which Crisis Management and Preparedness Plans should address, per categories on The Business Tree TM , include: The business you’re in (core business). Protection of intellectual property, materials, business continuity and core business production information. Running the business.

Media 30