Remove Business Intelligence Remove Organization Remove Unified Communications
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5 hot IT budget investments — and 2 going cold

CIO

Fifty-two percent of organizations plan to increase or maintain their IT spending this year, according to Enterprise Strategy Group. This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%).

Budget 363
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Managing an Online Travel Agency: How Back Office System of an OTA Works

Altexsoft

Here are the main back office systems and the functions they are responsible for: Inventory management – organization of connectivity to suppliers via different channels. Business rules – the logic behind the decision-making of an organization. Communicating with customers. Unified communication software.

Travel 89