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Inside Walmart’s generative AI journey

CIO

“Our people make the difference” — a common catchphrase of Walmart founder Sam Walton — still guides the company’s path forward as it ventures into the future with generative AI. The move places Walmart among a handful of companies (aside from tech giants) that have leveraged generative AI at scale.

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Generative AI’s change management challenge

CIO

Despite headlines warning that artificial intelligence poses a profound risk to society , workers are curious, optimistic, and confident about the arrival of AI in the enterprise, and becoming more so with time, according to a recent survey by Boston Consulting Group (BCG). For many, their feelings are based on sound experience.

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Generative AI won’t automate your way to business model innovation

CIO

Generative AI is changing the world of work, with AI-powered workflows now slated to streamline customer service, employee experience, IT, and other fields. One report estimates that 4,000 positions were eliminated by AI in May alone. Then ChatGPT came along and changed everything again.

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Chief AI officers in demand as IT leaders expect gen AI productivity boost, survey finds

CIO

For its AI Priorities Study 2023 , Foundry surveyed IT decision-makers who have either implemented AI and generative AI technologies in their organizations, have plans to, or are actively researching them. Top of those AI priorities for now is generative AI, with 56% of respondents eager to learn more about it.

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3 key digital transformation priorities for 2024

CIO

The analyst reports tell CIOs that generative AI should occupy the top slot on their digital transformation priorities in the coming year. Moreover, the CEOs and boards that CIOs report to don’t want to be left behind by generative AI, and many employees want to experiment with the latest generative AI capabilities in their workflows.

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3 key roles for driving digital success

CIO

As such, organizations must evolve their digital strategies with market changes, such as the shift to remote work in 2020, the evolution to hyperautomation in 2022, and how generative AI will now require CIOs to overhaul their roadmaps. Another study of 4,000 global organizations found that only 44% had a high digital maturity.

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Three technology pain points to address for your employees

CIO

For some companies, the transformation was so rapid that they didn’t have the time to fully vet solutions and changes to processes. And about a third of workers say that paper-based work like managing a mix of digital and paper documents, collaborating using paper documents, and printing paper documents is hurting their productivity.