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The year’s top 10 enterprise AI trends — so far

CIO

And at the end of March, Italy banned ChatGPT entirely, before unbanning it again about a month later. The world has flipped since 2022,” says David McCurdy, chief enterprise architect and CTO at Insight. Existing technology just doesn’t surface the most relevant content consistently and easily enough,” he says.

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Regulatory uncertainty overshadows gen AI despite pace of adoption

CIO

It’s no surprise, then, that according to a June KPMG survey, uncertainty about the regulatory environment was the top barrier to implementing gen AI. The company also prohibits staff from using ChatGPT to write letters to clients. I’m not going to upload this information to another service. The risk is too high.” AI is a black box.

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For IT leaders, operationalized gen AI is still a moving target

CIO

But by May 2023, according to an IDC survey, 65% of companies were using gen AI, and in September, that number rose to 71%, with another 22% planning to implement it in the next 12 months. Plus, when you add in cloud-based gen AI tools like ChatGPT, the percentage of companies using gen AI in one form or another becomes nearly universal.

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Weighing risk and reward with gen AI vendor selection

CIO

In mid-November, OpenAI’s board fired the CEO of the company, Sam Altman, the guy who put ChatGPT on the map and ushered in a new era of corporate AI deployments. According to an O’Reilly survey released late last month, 23% of companies are using one of OpenAI’s models. Entire businesses have been built on top of OpenAI and its APIs.

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Upskilling ramps up as gen AI forces enterprises to transform

CIO

Most recently, in June, it spent $650 million to buy Casetext, a 104-employee company that offers an AI assistant for legal professionals powered by OpenAI’s GPT-4, the same large language model (LLM) behind ChatGPT. When the technology first started coming out, the team was mesmerized.

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7 key questions CIOs need to answer before committing to generative AI

CIO

Existing generative AI platforms like OpenAI’s ChatGPT, Google Bard, or Stable Diffusion aren’t trained on 3D images of teeth. This may also change in the future as the technology improves. It’s one of the largest deployments of generative AI that I know of,” says David McCurdy, Insight’s chief enterprise architect and CTO.