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Panera CIO John Meister on mastering customer experience

CIO

Over the past decade at Panera, Meister has been instrumental in driving Panera’s customer digital experience initiatives and building an innovative IT culture that continues to stay ahead of fast changes in the marketplace. Afterwards, we spent some more time talking about his winning formula and what’s next for his team.

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How to Successfully Implement HR Analytics and People Analytics in a Company

Altexsoft

The day may come when a seasoned professional tells you or your colleague about their plan to leave the company in a month. This situation isn’t extraordinary: managers and HR specialists of any organization have been there. What’s clear is that employees and managers will have work to do. The problem can be viewed on a greater scale.