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TIAA modernizes the customer journey with AI

CIO

Customer experience is a key pillar of TIAA’s mission to help employees of nonprofit institutions achieve their retirement goals. And just as retirement decisions can be complex, so too can be easing customer journeys, from contributions to investment decisions to beneficiary designations and more.

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Should you build or buy generative AI?

CIO

In the shaper model, you’re leveraging existing foundational models, off the shelf, but retraining them with your own data.” Whether it’s text, images, video or, more likely, a combination of multiple models and services, taking advantage of generative AI is a ‘when, not if’ question for organizations.

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CPOE Systems: Benefits and Risks of e-Prescribing and Test Ordering

Altexsoft

Modern CPOE systems come as an important part of the healthcare IT infrastructure. How a CPOE system fits into healthcare IT infrastructure. Together with multiple other prescribing mistakes, they leak into five to nine percent of medical orders, creating significant risks for patients. What is CPOE and how it is used in healthcare.

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Securing voting machines means raising funds

The Parallax

Department of Homeland Security declared elections to be part of the nation’s critical infrastructure. Department of Homeland Security declared elections to be part of the nation’s critical infrastructure. Experts say there is a straightforward response, however, to vulnerable voting-machine software. It’s this horrible Catch-22.”.