article thumbnail

Why your Business Telecoms will Determine your Success

Strategy Driven

The latest generation of business telecom solutions allow for internet transmission of voice (VoIP) , and even more innovative is unified communications (UC). Communicating with your customers is important but making sure your staff are connected and not having to waste time waiting for a telecoms issue to be fixed is essential.

article thumbnail

Managing an Online Travel Agency: How Back Office System of an OTA Works

Altexsoft

Customer service and support can be performed differently, depending on your resources and involvement. SMS, email, or two-way messaging directly on your website are some of the ways to organize customer/agent communication. Unified communication software. Customer service and support. Messaging platforms APIs.

Travel 89