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Automated Claims Processing: Using RPA and Machine Learning to Manage Insurance Claims

Altexsoft

Customer satisfaction score (CSAT) and Net Promoter Score (NPS) are the most important metrics for any insurance company. Customer satisfaction score (CSAT) and Net Promoter Score (NPS) are the most important metrics for any insurance company. The insurance industry is notoriously bad at customer experience.

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Breaking the Deadlock Between User Experience and Developer Experience

A List Apart

Even in developed nations, people on mobile devices see spotty coverage, flaky wifi connections, and coverage interruptions (like train tunnels or country roads). Often the net result is a slower page load, a frustrating experience, and/or (usually “and”) a ton of extra code and assets transferred to the browser. My sister loves dogs.

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How to Successfully Implement HR Analytics and People Analytics in a Company

Altexsoft

The day may come when a seasoned professional tells you or your colleague about their plan to leave the company in a month. This situation isn’t extraordinary: managers and HR specialists of any organization have been there. What’s clear is that employees and managers will have work to do. The problem can be viewed on a greater scale.

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Automating the Automators: Shift Change in the Robot Factory

O'Reilly Media - Ideas

You’ll try this with a few other algorithms, and their respective tuning parameters–maybe even break out TensorFlow to build a custom neural net along the way–and the winning model will be the one that heads to production. What would you say is the job of a software developer? Pretty simple. I’ll share my answer in a bit.

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The Good and the Bad of Apache Kafka Streaming Platform

Altexsoft

After trying all options existing on the market — from messaging systems to ETL tools — in-house data engineers decided to design a totally new solution for metrics monitoring and user activity tracking which would handle billions of messages a day. We describe information search on the Internet with just one word — ‘google’.