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Salesforce plans generative AI boost for ESG reporting with Net Zero Cloud

CIO

Generative AI will soon be everywhere — including in Salesforce’s Net Zero Cloud environmental, social, and governance (ESG) reporting tool. Net Zero Cloud uses data held within the Salesforce platform to help enterprises report on their carbon footprint and manage other social and governance metrics.

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6 Must-Track Candidate Experience Metrics To Hire Better

Hacker Earth Developers Blog

The best way to do so is to collect and use candidate experience metrics and insights. Let’s start with the basics and discuss how hiring metrics and insights can help create an awesome candidate experience. Candidate experience metrics: Which are the most relevant? #1

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Where’s the ROI for AI? CIOs struggle to find it

CIO

“A chisel in the hands of a trained professional can create amazing things; a chisel in the hands of an amateur can be a lost opportunity.” Kane has seen companies roll out Microsoft Copilot, for example, without any employee training about its uses. Tracking and demonstrating ROI can be difficult for many use cases, he adds.

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The change management Informatica needed to overhaul its business model

CIO

Then at the other end, we did a fantastic job involving the sales operations, finance, and marketing teams in the testing and design, and we did a great job training people. Look at changing metrics and KPIs as a gift. In the old model, for example, we didn’t talk about churn, but in the cloud, churn is one of the key metrics.

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9 tips for achieving IT service delivery excellence

CIO

Embrace metrics and iterate To achieve maximum efficiency, Cziomer also suggests focusing service efforts on DevOps Research and Assessment (DORA) metrics, such as “lead time for change” and “time to restore service.” Customer-centric Net Promoter Scores are equally important, he adds. “To

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HP’s focus on sustainability runs far and deep

CIO

However, for IT leaders who play a critical role in helping their businesses move towards net-zero targets, it can be difficult to know where to begin. Ultimately, the company is on a mission to become net-zero greenhouse gas (GHG) emissions by 2040. While these are lofty targets, the company is already making progress.

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How Trainline’s CTO stays on track with professional development

CIO

Few would swap sunny San Francisco and the innovation of Silicon Valley for a train ticketing company serving disgruntled UK commuters, but try telling that to Trainline CTO, Milena Nikolic. They have full autonomy to decide whatever they want to do… to drive that goal, that mission and move that [business] metric in the way we expect.”

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