article thumbnail

3 key roles for driving digital success

CIO

It is driven by changes in customer expectations, opportunities to evolve employee experiences, and building differentiating capabilities with data, analytics, and artificial intelligence — all of which have no clear end point, nor are exclusively technology-focused. Digital transformation isn’t dead — it’s becoming table stakes.

article thumbnail

13 essential skills for accelerating digital transformation

CIO

Technical skills topped the list but also crucial are key leadership and culture capabilities such as change management, strategy building, and business relationship management, as well as critical business skills such as cost, product, and vendor management, as shown in the graphic below.

article thumbnail

The year’s top 10 enterprise AI trends — so far

CIO

AI and change management Change management has long been instrumental to the success of AI projects. But, until this year, this was a relatively manageable problem since the AI projects had limited scope. This is the largest change management project in history,” says Greenstein. Then gen AI came out.